Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Working remotely is a great benefit" ((in 130 reviews)); "Lots of genuinely great people" ((in 113 reviews)); "The culture was great" ((in 103 reviews)); "great team building new product driven interesting role" ((in 40 reviews)); "great office" ((in 35 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 51 reviews)); "Salaries are low and comp plan is very confusing." ((in 37 reviews)); "Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off." ((in 28 reviews)); "But I know some people that does not have good manager." ((in 22 reviews)); "Can only speak for the team I worked on but the leadership was very poor and everyone felt insecure about their position and was over worked." ((in 15 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)

Dax Dasilva

76% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews

4.0

Feb 21, 2025

Pretty good experience

Billing manager

Recommend

CEO approval

Business Outlook

Pros

-Pretty good work life balance -Systems are pretty solid and processes are solid -Coworkers are great

Cons

-Canadian HR doesn’t really understand how American Health Insurance works -Layoffs are pretty common and seem to happen yearly

Lightspeed Response

1y

Hi, thanks for taking the time to review and for the impact you made during your time at Lightspeed. It's great to hear you appreciated the work life balance, your team and the processes and it's helpful to hear your feedback on the things that weren't so great - we will take this onboard. Thanks again for the review!

4.0

Feb 19, 2025

Great team to work with, yet you can be laid off in a day

Customer support specialist

Recommend

CEO approval

Business Outlook

Pros

Health insurance, big comfy office, nice team, sports reimbursement, competitive salary

Cons

Barely any opportunities to grow. You can be laid off in a day without explanation

Lightspeed Response

1y

Hi, thanks for taking the time to review. It's great to hear you appreciated the benefits, office and salary. However, the cons you mention aren’t at all the experience we’d like for our people and we take all feedback seriously. Thank you for sharing this feedback.

2.0

Feb 18, 2025

Low Pay and Poorly Managed Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Work-life balance was encouraged - Flexible PTO - Colleagues were wonderful - Office in Montreal is stunning with many amenities

Cons

- Abysmally low salary (I hadn't received an offer that low since 2016) - Intentionally secretive about the bonus/commission structure during hiring process. Dodged my questions multiple times and refused to put it in writing—HR always insisted on phoning me instead. - Extremely unorganized and poorly structured onboarding process - Very little guidance from management

Lightspeed Response

1y

Hi, thanks for taking the time to leave a review. It's great to hear you enjoyed the benefits, colleagues and office - we really do have a magnificent Montreal office! However, we're concerned to hear your feedback regarding the transparency around salary and bonus and will take this feedback onboard. Thank you for sharing your review. It goes without saying we wish you all the best with your future endeavors.

Viewing 193 - 195 of 1,075 Reviews

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Support Specialist, German speaking

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Product Designer II POS Hospitality (all genders)

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Senior Software Developer (Java) - Users & Roles (all genders)

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Lightspeed

Lightspeed reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Pretty good experience

Great team to work with, yet you can be laid off in a day

Low Pay and Poorly Managed Company

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Jobs at Lightspeed