Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Working remotely is a great benefit" ((in 130 reviews)); "Lots of genuinely great people" ((in 113 reviews)); "The culture was great" ((in 103 reviews)); "great team building new product driven interesting role" ((in 40 reviews)); "great office" ((in 35 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 51 reviews)); "Salaries are low and comp plan is very confusing." ((in 37 reviews)); "Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off." ((in 28 reviews)); "But I know some people that does not have good manager." ((in 22 reviews)); "Can only speak for the team I worked on but the leadership was very poor and everyone felt insecure about their position and was over worked." ((in 15 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

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Lightspeed

Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)

Dax Dasilva

76% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.6

Compensation and benefits

3.4

Career opportunities

3.1

Senior management

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Feb 11, 2025

Not a bad place to be

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

Great culture, colleagues are really great

Cons

Low pay Constant raise of targets They are not transparent with commission structure while hiring

Lightspeed Response

Hi, thanks for taking the time to leave a review and for the impact you are making at Lightspeed. It’s great to hear your positive feedback on the Culture and the people. It's also helpful to hear your perspective on how we can improve. Thanks again for the review.

4.0

Feb 10, 2025

Great but fast

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good benefits, story and market

Cons

hard work, demanding, pressure is constant

Lightspeed Response

Hi, thanks for taking the time to review. It's great to hear your positive feedback on our benefits and your view on the speed in which we operate - we definitely move with pace but its helpful for us to hear the impact that this can have on our people. Thanks again for the review!

4.0

Feb 4, 2025

Experience working at Lightspeed

It support specialist

Recommend

CEO approval

Business Outlook

Pros

- Great community - Understanding bosses - Competitive Rates - Easy to understand training

Cons

- Communication between teams can be tough - Customers can be a lot (Customer service experience is mandatory)

Lightspeed Response

Hi, thanks for taking the time to review and for the impact you made during your time at Lightspeed. It’s great to hear you appreciated the sense of community in the Auckland office, your manager and the training offered. Thank you again for sharing your thoughts, and it goes without saying that we wish you the best in your future endeavors.

Viewing 199 - 201 of 1,075 Reviews

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