Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Working remotely is a great benefit" ((in 130 reviews)); "Lots of genuinely great people" ((in 113 reviews)); "The culture was great" ((in 103 reviews)); "great team building new product driven interesting role" ((in 40 reviews)); "great office" ((in 35 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 51 reviews)); "Salaries are low and comp plan is very confusing." ((in 37 reviews)); "Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off." ((in 28 reviews)); "But I know some people that does not have good manager." ((in 22 reviews)); "Can only speak for the team I worked on but the leadership was very poor and everyone felt insecure about their position and was over worked." ((in 15 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)

Dax Dasilva

76% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews

4.0

Jan 22, 2025

Great culture and people

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Meaningful projects Career growth opportunities Fully remote Great main office

Cons

Responsibilities grow faster than salary Lack of clearly defined processes leading to inefficiencies High workload and expectations Lack of recognition

Lightspeed Response

1y

Hi, thanks for taking the time to review and for the impact you're making at Lightspeed. It's great to hear that you appreciate the work you are doing, the growth opportunities and the office environment. Its also helpful to hear your feedback on areas of improvement. Thank you again for sharing your thoughts!

2.0

Jan 16, 2025

Honest Review

Implementation consultant

Recommend

CEO approval

Business Outlook

Pros

-I had great managers while I was there but all have since been laid off with me -Learned a lot

Cons

-They laid off 450 employees in 2024 -No upward mobility options and I was there for almost 4 years -Product I worked on wasn't reliable when training clients things would stop working

Lightspeed Response

1y

Hi, thanks for taking the time to leave a review and for the impact you made during your time at Lightspeed. It’s great to hear you enjoyed the managers you worked with and learnt during your time with us. However the cons you mention aren’t at all the experience we’d like for our people, we will take this feedback onboard. Thank you again for sharing this review. It goes without saying we wish you all the best for your future endeavors.

2.0

Jan 14, 2025

Not the company it used to be

Sales

Recommend

CEO approval

Business Outlook

Pros

Good benefits and great people to work with

Cons

Always looking for ways to change compensation plan so hard working sales reps make less and less. Continuously cutting jobs or shifting roles.

Lightspeed Response

1y

Hi, thanks for taking the time to leave a review and for the impact you are making at Lightspeed. Whilst we are pleased to hear you enjoy the people you work with and the benefits, it’s concerning to hear your feedback regarding the changes in your compensation plan. This isn’t the experience we’d like for our people. We take feedback seriously and encourage you to reach out on our confidential mailbox people@lightspeedhq.com so we can address this feedback effectively. Thank you for sharing this and hope to hear from you soon.

Viewing 205 - 207 of 1,075 Reviews

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Lightspeed

Lightspeed reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great culture and people

Honest Review

Not the company it used to be

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Jobs at Lightspeed