Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Great benefits and health coverage" ((in 127 reviews)); "Lots of genuinely great people" ((in 119 reviews)); "The culture was great" ((in 104 reviews)); "great team building new product driven interesting role" ((in 47 reviews)); "It's also a great office, nice to work on Macs, and the paid OPUS pass is nice." ((in 35 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 52 reviews)); "Salaries are low and comp plan is very confusing." ((in 38 reviews)); "People leaving and layoffs are common." ((in 25 reviews)); "There are some great managers in this company, but they are few and far between and usually don’t stay very long." ((in 19 reviews)); "Sometimes hours are long sometimes" ((in 13 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

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Lightspeed

Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)

Dax Dasilva

76% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.6

Compensation and benefits

3.4

Career opportunities

3.1

Senior management

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Jan 8, 2025

Company is lost

Account manager

Recommend

CEO approval

Business Outlook

Pros

The people you work with Direct managers

Cons

C-Suite are clueless about what they are doing Everything is created in NOAM which doesn't translate to APAC Top of the chain has no clue about what's going on at the bottom of the chain Underhand sales tactics

Lightspeed Response

Hi, thanks for taking the time to review. It's great to hear you enjoyed the people you worked with and your managers. We're concerned to hear your feedback regarding leadership and and will take this feedback onboard. Thank you for sharing your review. It goes without saying we wish you all the best with your future endeavors.

4.0

Jan 6, 2025

good

Account executive

Recommend

CEO approval

Business Outlook

Pros

very very very very good

Cons

There are no cons I can think of

Lightspeed Response

Hi, thanks for taking the time to review and for the impact you made during your time at Lightspeed. It's great to hear you enjoyed your time with us. Thanks again for the review!

3.0

Jan 5, 2025

Low-stress work environment for developers

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Product teams are well resourced on the X-Series product, so there is not a lot of pressure on developers.

Cons

Developer roles are quite specialised and there aren't many opportunities to build new skills.

Lightspeed Response

Hi, thanks for taking the time to review and for the impact you made during your time at Lightspeed. It's great to hear your feedback on resourcing within the Product Team and it's also helpful to hear your perspective on skills and opportunities - we will take this onboard. Thanks again for the review!

Viewing 211 - 213 of 1,075 Reviews

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