Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)
avatar

Dax Dasilva

76% approve of CEO

50% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Dec 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Good people, good pay, good work environment, people are friendly and helpful.

Cons

Communication is bad, most people including middle-management do not know what is going on in the company. Sometimes even Eng. Managers are not aware about company decisions. No long-term plan for teams on growth, nurture and retention. People leaving and layoffs are common. Onboarding in tech is not good - no proper plan for team building or buddy program. Lack of planning and vision and overall poor communication between management and employees.

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Lightspeed Response
1y
Hi, thanks for taking the time to review and for the impact you made during your time at Lightspeed. We’re truly sorry to hear about your negative experience - your feedback is concerning, and we take it very seriously. If you have further details please reach out to our confidential mailbox people@lightspeedhq.com, we hope to hear from you. We will continue working on these issues to ensure a better experience for everyone. Thank you again for sharing your thoughts, and we wish you all the best in your future endeavors.
1.0
Dec 23, 2024

Toxic environment, over worked, under paid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice office Good benefit package starts on day 1

Cons

Moves at a fast pace things are changing so often no one can keep up Be prepared to work 45+ hour work weeks say goodbye to family and friends Management all have different answers everyone seems tense, unsure of themselves and uptight or the complete opposite overly confident and douchy Mainly men (white) not many women employed in sales A lot of employees smile in your face and then they go talk about you when your not in the room Super toxic don’t suggest anyone take a stab here Lightspeed already hit its peak and likely won’t rise again Don’t be fooled by the initial wow, you’ll be depressed and miserable daily

5.0
Dec 20, 2024

Happy after 2 months!

Recommend
CEO approval
Business Outlook

Pros

Supportive, welcoming and conscientious culture. Interesting problem space. Was able to contribute early on.

Cons

Some of the onboarding steps were a bit slow.

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Lightspeed Response
1y
Hi, thanks for taking the time to leave a review and for the impact you are making at Lightspeed. It’s great to hear you find the culture within Lightspeed to be supportive and welcome as we take great pride in that. Thank you for letting us know how you felt about onboarding being a bit slow. It's helpful to hear your perspective on how we can continuously improve. Thanks again for the review!
Viewing 217 - 219 of 1,075 Reviews

Glassdoor has 1,211 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.