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      Moz

      Part of Ziff Davis

      Is this your company?

      Moz reviews

      4.0

      74% would recommend to a friend

      (108 total reviews)

      Ethan Hays

      100% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Moz has an employee rating of 4.0 out of 5 stars, based on 108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Moz employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      108 reviews
      1.0
      Mar 22, 2017

      Stay Far, Far Away

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has attracted many bright, talented people who have moved on to tackle bigger, better things. -

      Cons

      I would stay far, far away from Moz as long as Rand Fishkin remains the voice/face of the company. His influence breeds a culture of self-righteous, unprofessional, indignant people, and until you cut out the cancer, I don't see that ever changing. His response on Twitter when a paying client pointed out that it was unprofessional for Moz to send out a partisan company-wide email and share that email publicly was "Please feel free to unfollow. Only a click away!" He publicly smears people in the industry instead of going to them privately with his concerns, most recently putting Copyblogger on blast without reaching out to its founder with his feedback first. When I worked there, 14 people quit and only two left for lifestyle reasons; the rest couldn't stand working there any more. I found it completely inappropriate that family members were on the company payroll despite their lack of experience or relevance to the industry. I witnessed numerous instances of sexism/favoritism but if anyone ever spoke out or complained, their career there was basically killed (either they were fired or promotions/upward mobility died and the employee ultimately left out of frustration). I worked with extremely talented, amazing, hard-working individuals in various positions, from entry to officer level, who all got screwed over because they provided pushback or constructive criticism that countered what Rand wanted. If you're the type of person who likes to voice his opinion and is not afraid to offer up constructive criticism or disagree with someone's idea, or if you don't like being forced to dislike someone or burn bridges just to stay in the founder's good graces, this will not be a good environment for you. A previous review mentioned the fact that Moz is a "12-year old VC-backed startup that has never been profitable." The reason is because the foundation is toxic, which seeps into leadership and company vision. I don't see this company's issues changing if its founder doesn't start acting more professional. If you're the type of person who likes to voice her opinion and is not afraid to offer up constructive criticism or disagree with someone's idea, or if you don't agree with the notion that you have to dislike someone because your boss does (basically if you don't subscribe to being blindly loyal to a fault), this will not be a good environment for you.

      avatar
      Moz Response
      9y
      First, I am sorry you had a bad experience at Moz. We are committed to building an inclusive environment where people are constantly learning and can do their best work. We have core values that support this vision: Transparency, Authenticity, Generosity, Fun, Empathy, Exceptional. Fostering diverse communities and perspectives is not easy; we will not give up on our pursuit of those values. I agree with you that we have incredibly talented and hardworking people at Moz. They have integrity, determination, and courage. They speak up, disagree, and then commit and move forward. Like every company, when people leave, it's for a lot of different reasons. If you want more information about our company performance, please search for “Moz annual report” in Google. We’re very transparent about when we have been profitable over the years, and when we decide to go intentionally negative. We also share a lot of information about the team and our culture. Unlike many companies, Moz does not attempt to be neutral/agnostic on many issues. We don't have a political test, but we do have a values test. We're not afraid to advocate for things we believe in, like equal rights, paid leave, equal pay, the environment, and other issues that we believe weaken our communities. We are human, and although we sometimes miss the mark, we never stop trying to uphold our beliefs and values. The lines between personal views and company views can be blurry and confusing. In our connected world, I understand why it's easy at times to conflate the humans at Moz with Moz. Depending on the context, they *may* be acting on behalf of Moz. Or they may not. We have many amazing, passionate, opinionated people at Moz. I think it's great that people are civically engaged and share their personal views. It's one of the great things I love about the freedom we have in this country. That doesn't mean that Moz endorses those employee viewpoints. And I don't assume that every employee endorses Moz's views 100% of the time either. Again, I'm sorry that you did not enjoy your Moz experience. We aim to do much better. We appreciate you taking the time to share your feedback. In particular, if there is something specific you witnessed about sexism/favoritism, I would love to hear from you directly. That behavior is not okay at Moz.
      3.0
      Dec 7, 2016

      Not TAGFEE

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some of the people there were amazing.

      Cons

      Other people were so terrible, I slipped into a depression while working there.

      avatar
      Moz Response
      9y
      Hi friend... Rand from Moz (founder) replying. Just wanted to say that: A) Totally empathize with you. I also experienced depression in my personal/professional life at Moz, and it was awful and frustrating and brought out the worst in me. I hope you're getting help -- therapy and professional coaching really helped me, as did changing up my personal health habits. If you ever want to talk about it, just reach out (rand at moz dot com) B) I'm really sorry you had an awful experience here. I know (better than most) that Moz isn't perfect. It's a great match for some, and not for others. And sometimes, circumstances or experiences or a domino effect of bad crap can hit. I wish we were immune to that, but that's not reality (I'm not even sure if it's possible). C) If you have specific feedback about bad behavior or acts you felt were not TAGFEE and you want to let me (or anyone else here know), we'd love to listen and improve. I know that's a tough ask considering you've left and probably don't have great feelings about your time at Moz, but I know that the leadership team cares, the managers care, and they want to do the right thing. It's just really hard to do that/be that all the time (certainly I'm plenty guilty of not being that all of the time myself). Wish you well and hope you've landed somewhere you love. Best, Rand
      3.0
      Dec 3, 2016

      Good culture, but an uncertain future

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The legend about the good culture is true, even though it is now experiencing an existential crisis after massive layoffs in August. The company really does want you to have a happy life in the office and outside of work. So many people are spurred to take interesting vacations because you have to take vacation to get the $3,000 yearly bonus that can only be spent on vacation activities! HR knows that the layoff has had an impact on morale, and they are trying their best to help the company through the shell shock of such a massive wound. I'm really rooting for them to succeed.

      Cons

      - After the layoff, the company scaled back its ambitions and took a more defensive posture that emphasizes maintenance and incremental improvement of the existing flagship product. - After the layoff, the office feels deflated and quiet, way too large for the reduced workforce. - After the layoff, many of the office perks have been cut. - 401k match is not immediate (it has to vest starting after one year) - No annual bonus structure

      avatar
      Moz Response
      9y
      Hi -- I appreciate your thoughtful review. We are very proud of the culture we have fostered at Moz and we are working hard to build on the parts that have made Moz a special place. We have come a long way since this summer and we still have work to do. I am pleased that we have been able to continue with almost all of the benefits and perks, including Paid PAID vacation (which you mentioned). We recently asked Mozzers for feedback on how they are feeling about Moz and our future. We received some excellent, actionable feedback and are working hard to re-establish trust and belief across the company. Thanks for rooting for us, it means a lot!
      Viewing 73 - 75 of 108 Reviews
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      Glassdoor has 117 Moz reviews submitted anonymously by Moz employees. Read employee reviews and ratings on Glassdoor to decide if Moz is right for you.