Does New Balance pay their employees well?

According to anonymously submitted Glassdoor reviews, New Balance employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at New Balance. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at New Balance?

71% of New Balance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New Balance 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at New Balance?

Sales Associate (215) , Retail Sales Associate (88) , Team Lead (26) , Store Manager (21) , Manager (19) , Sales Representative (19) , Vendedor (19) , Assistant Manager (17) , Sales Assistant (16) , Sales (14) , Intern (12) , Part Time Sales Associate (12) , Retail Sales Assistant (12) , Software Engineer (11) , Fit Specialist (10)

What are the pros of working at New Balance according to real employee reviews?

"benefits are good and generous" ((in 110 reviews)); "Great people to work with and easy to get along with" ((in 81 reviews)); "Cool brand with good culture" ((in 67 reviews)); "Work life balance is good" ((in 57 reviews)); "Flexible hours and pay." ((in 32 reviews))

What are the cons of working at New Balance according to real employee reviews?

"Poor management that does not understand the value in their people" ((in 64 reviews)); "Pay is low and hours not guaranteed." ((in 52 reviews)); "If you have a bad manager or team lead it can be a miserable experience" ((in 29 reviews)); "Toxic culture and bad upper management" ((in 20 reviews)); "Senior leadership (not all) is not strong and unable to make the company competitive." ((in 19 reviews))

What are employees saying about New Balance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about New Balance layoffs and their outlook for job security at New Balance in 2026.

What are the top reviewed New Balance locations?

Berlin , Ingolstadt , Düsseldorf , Neumünster , Köln

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New Balance

New Balance reviews

3.9

71% would recommend to a friend

(1,242 total reviews)

Joe Preston

83% approve of CEO

61% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.6

Compensation and benefits

3.5

Senior management

3.4

Career opportunities

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Jun 1, 2017

HR

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A great, caring company that does the right things. They produce a great product that you can feel good about. Great culture.

Cons

It's a fairly flat organization, so those that want to keep on moving up and moving up might find it a bit difficult.

4.0

May 31, 2017

Great Company

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Great work environment. Managment genuinely cares for each and every individual and tries to cater for your needs. Get to learn a lot including different technology in products. Very good ongoing training. Decent salary.

Cons

Really cannot find any negatives at this point.

5.0

May 30, 2017

AMAZING PLACE

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I loved the work/life balance, great people, and a ton to learn! The employees are very passionate and energetic to deliver great product!

Cons

The pace can be slower at times, and experience is needed to be in a leadership role.

Viewing 1102 - 1104 of 1,242 Reviews

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Jobs at New Balance

Retail Associate - Working Student (m/w/d) - Hamburg

Hamburg

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Retail Associate - Minijobber (m/w/d) - Köln

Köln

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Visual Merchandising Coordinator (m/w/d) - Köln

Köln

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Studentische Aushilfe/Minijobber (m/w/d)

Store Manager (m/w/d) - München

München

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