Does New Balance pay their employees well?

According to anonymously submitted Glassdoor reviews, New Balance employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at New Balance. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at New Balance?

71% of New Balance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New Balance 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at New Balance?

Sales Associate (215) , Retail Sales Associate (88) , Team Lead (26) , Store Manager (21) , Manager (19) , Sales Representative (19) , Vendedor (19) , Assistant Manager (17) , Sales Assistant (16) , Sales (14) , Intern (12) , Part Time Sales Associate (12) , Retail Sales Assistant (12) , Software Engineer (11) , Fit Specialist (10)

What are the pros of working at New Balance according to real employee reviews?

"the benefits are great and the money." ((in 108 reviews)); "Great people to work with and easy to get along with" ((in 94 reviews)); "Cool brand with good culture" ((in 70 reviews)); "Work life balance is good" ((in 53 reviews)); "Great management and team to work with" ((in 34 reviews))

What are the cons of working at New Balance according to real employee reviews?

"Poor management that does not understand the value in their people" ((in 67 reviews)); "Pay is low and hours not guaranteed." ((in 55 reviews)); "If you have a bad manager or team lead it can be a miserable experience" ((in 29 reviews)); "Toxic culture and bad upper management" ((in 19 reviews)); "Senior leadership (not all) is not strong and unable to make the company competitive." ((in 19 reviews))

What are employees saying about New Balance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about New Balance layoffs and their outlook for job security at New Balance in 2026.

What are the top reviewed New Balance locations?

Berlin , Ingolstadt , Düsseldorf , Neumünster , Köln

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New Balance

New Balance reviews

3.9

71% would recommend to a friend

(1,242 total reviews)

Joe Preston

83% approve of CEO

61% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

1K reviews

5.0

Dec 20, 2016

New Balance

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great customer service, great teams, new and evolving projects, never dull

Cons

communication isn't always the best, but it has improved

3.0

Dec 8, 2016

Sales Associate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay. Good work environment. Good employees.

Cons

Bad management. No chance to move up.

5.0

Nov 16, 2016

What a great company to work for!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

New Balance truly puts their people first! They offer competitive compensation, fantastic benefits, and best of all they encourage quality of life. In addition, they ensure that you have all the tools you need to be successful.

Cons

No major cons; which is awesome in the retail industry.

Viewing 1132 - 1134 of 1,242 Reviews

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Jobs at New Balance

Retail Associate - Working Student (m/w/d) - Hamburg

Hamburg

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Retail Associate - Minijobber (m/w/d) - Köln

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Visual Merchandising Coordinator (m/w/d) - Köln

Köln

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Store Manager (m/w/d) - München

München

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Retail Associate - Minijobber (m/w/d) - München

München

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