Does New Balance pay their employees well?

According to anonymously submitted Glassdoor reviews, New Balance employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at New Balance. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at New Balance?

71% of New Balance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New Balance 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at New Balance?

Sales Associate (215) , Retail Sales Associate (88) , Team Lead (26) , Store Manager (21) , Manager (19) , Sales Representative (19) , Vendedor (19) , Assistant Manager (17) , Sales Assistant (16) , Sales (14) , Intern (12) , Part Time Sales Associate (12) , Retail Sales Assistant (12) , Software Engineer (11) , Fit Specialist (10)

What are the pros of working at New Balance according to real employee reviews?

"the benefits are great and the money." ((in 102 reviews)); "Great people to work with and easy to get along with" ((in 92 reviews)); "Cool brand with good culture" ((in 62 reviews)); "Work life balance is good" ((in 56 reviews)); "Flexible hours and pay." ((in 29 reviews))

What are the cons of working at New Balance according to real employee reviews?

"Poor management that does not understand the value in their people" ((in 66 reviews)); "Pay is low and hours not guaranteed." ((in 57 reviews)); "If you have a bad manager or team lead it can be a miserable experience" ((in 26 reviews)); "Upper management, inventory, scheduling, action on feedback" ((in 18 reviews)); "Senior leadership (not all) is not strong and unable to make the company competitive." ((in 18 reviews))

What are employees saying about New Balance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about New Balance layoffs and their outlook for job security at New Balance in 2026.

What are the top reviewed New Balance locations?

Berlin , Ingolstadt , Düsseldorf , Neumünster , Köln

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New Balance

New Balance reviews

3.9

71% would recommend to a friend

(1,242 total reviews)

Joe Preston

83% approve of CEO

62% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.6

Senior management

3.6

Compensation and benefits

3.4

Career opportunities

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Feb 24, 2016

Growing Company With Drive For Success

Web developer

Recommend

CEO approval

Business Outlook

Pros

Great benefits and wellness programs in a relaxed culture of people who really want to make this company succeed. Team members have great collaboration and opportunities to voice their opinions.

Cons

Still in a small company mentality with projects where requirements are scarce and timelines are abbreviated. People still ask others directly to help out with things that should really go through proper channels and processes.

3.0

Feb 8, 2016

Great retail job.

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Fun staff, down-to-earth management, sales bonus opportunity, good hours, excellent product, laid back environment, nice employee discount,

Cons

Store managers do very little work, low wages, cranky customers, low wages, discrepancies between corporate company, low wages, not enough ongoing training, low wages, unrealistic sale expectations, low wages, very little recognition or positive feedback and low wages.

4.0

Feb 7, 2016

awesome place to work

Team lead

Recommend

CEO approval

Business Outlook

Pros

-the best benefits for a part timer on day 1...paid time off, holiday pay, paid volunteering time, competitive hourly pay, and a great product discount -corporate culture -lots of opportunity with tons of growth right now

Cons

i can't think of any negatives

Viewing 1165 - 1167 of 1,242 Reviews

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Jobs at New Balance

Retail Associate - Working Student (m/w/d) - Hamburg

Hamburg

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Retail Associate - Minijobber (m/w/d) - Köln

Köln

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Visual Merchandising Coordinator (m/w/d) - Köln

Köln

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Store Manager (m/w/d) - München

München

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Retail Associate - Minijobber (m/w/d) - München

München

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