Does New Balance pay their employees well?

According to anonymously submitted Glassdoor reviews, New Balance employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at New Balance. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at New Balance?

71% of New Balance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New Balance 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at New Balance?

Sales Associate (215) , Retail Sales Associate (88) , Team Lead (26) , Store Manager (21) , Manager (19) , Sales Representative (19) , Vendedor (19) , Assistant Manager (17) , Sales Assistant (16) , Sales (14) , Intern (12) , Part Time Sales Associate (12) , Retail Sales Assistant (12) , Software Engineer (11) , Fit Specialist (10)

What are the pros of working at New Balance according to real employee reviews?

"the benefits are great and the money." ((in 108 reviews)); "Great people to work with and easy to get along with" ((in 90 reviews)); "Cool brand with good culture" ((in 68 reviews)); "Work life balance is good" ((in 53 reviews)); "Great management and team to work with" ((in 37 reviews))

What are the cons of working at New Balance according to real employee reviews?

"Poor management that does not understand the value in their people" ((in 69 reviews)); "Pay is low and hours not guaranteed." ((in 53 reviews)); "If you have a bad manager or team lead it can be a miserable experience" ((in 27 reviews)); "Toxic culture and bad upper management" ((in 20 reviews)); "Senior leadership (not all) is not strong and unable to make the company competitive." ((in 19 reviews))

What are employees saying about New Balance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about New Balance layoffs and their outlook for job security at New Balance in 2026.

What are the top reviewed New Balance locations?

Berlin , Ingolstadt , Düsseldorf , Neumünster , Köln

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New Balance

New Balance reviews

3.9

71% would recommend to a friend

(1,242 total reviews)

Joe Preston

83% approve of CEO

62% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.6

Senior management

3.6

Compensation and benefits

3.4

Career opportunities

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Feb 19, 2016

Great place to work

Product manager

Recommend

CEO approval

Business Outlook

Pros

Great culture/company with focus on the people and work/life balance

Cons

Lean teams...tough to get exposure to managing others

1.0

Oct 5, 2015

New Balance Aventura FL

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great customer service experience. There were a lot of people who benefited from this line of product

Cons

the management was awful. They were overly demanding and would constantly schedule my shifts over my classes. I would get reprimanded and threatened to be fired if i showed up late from school

4.0

Oct 5, 2015

Great Place if you're okay with less pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Family like environment. Annual Bonus Job security Flexible work schedule Lots of vacation time (I have 7 weeks next year).

Cons

A little bit less $ salary wise compared to the industry rate. Though many would gladly take this trade off. Limited career advancement in some departments. Understaffed. Trying to double the sales of the company without hiring more people to get there. Thus many are spread so thin to the breaking point.

Viewing 115 - 117 of 1,242 Reviews

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Jobs at New Balance

Retail Associate - Working Student (m/w/d) - Hamburg

Hamburg

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Retail Associate - Minijobber (m/w/d) - Köln

Köln

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Visual Merchandising Coordinator (m/w/d) - Köln

Köln

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Store Manager (m/w/d) - München

München

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Retail Associate - Minijobber (m/w/d) - München

München

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