Does New Balance pay their employees well?

According to anonymously submitted Glassdoor reviews, New Balance employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at New Balance. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at New Balance?

71% of New Balance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New Balance 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at New Balance?

Sales Associate (215) , Retail Sales Associate (88) , Team Lead (26) , Store Manager (21) , Manager (19) , Sales Representative (19) , Vendedor (19) , Assistant Manager (17) , Sales Assistant (16) , Sales (14) , Intern (12) , Part Time Sales Associate (12) , Retail Sales Assistant (12) , Software Engineer (11) , Fit Specialist (10)

What are the pros of working at New Balance according to real employee reviews?

"the benefits are great and the money." ((in 120 reviews)); "Great people to work with and easy to get along with" ((in 88 reviews)); "Work life balance is good" ((in 59 reviews)); "Flexible hours and pay." ((in 30 reviews)); "great staff and good accommodations" ((in 24 reviews))

What are the cons of working at New Balance according to real employee reviews?

"Poor management that does not understand the value in their people" ((in 69 reviews)); "Pay is low and hours not guaranteed." ((in 55 reviews)); "If you have a bad manager or team lead it can be a miserable experience" ((in 27 reviews)); "Toxic culture and bad upper management" ((in 20 reviews)); "Senior leadership (not all) is not strong and unable to make the company competitive." ((in 20 reviews))

What are employees saying about New Balance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about New Balance layoffs and their outlook for job security at New Balance in 2026.

What are the top reviewed New Balance locations?

Berlin , Ingolstadt , Düsseldorf , Neumünster , Köln

New Balance reviews

3.9

71% would recommend to a friend

(1,242 total reviews)

Joe Preston

83% approve of CEO

62% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

1K reviews

3.0

Aug 18, 2015

Sales Assosciate

Sales associate

Recommend

CEO approval

Business Outlook

Pros

This is a very relaxed place to work, great people to work with. You get to help lots of people unlike most running stores you are mostly helping people with pains and problems with their feet.

Cons

The pay is lower then similar jobs where you sell shoes. The system of payment is set up to make sure that even when you do make commission you have to sell huge amounts to make just a little extra money, you will most likely not make commission during cold months. Pay is not base plus commission, its base OR commission.

4.0

Aug 17, 2015

awesome

Fitting specialist

Recommend

CEO approval

Business Outlook

Pros

loved working at New Balance, great people

Cons

many materials to learn in becoming a fitting specialist

4.0

Aug 13, 2015

After some months working for NB

Store assistant

Recommend

CEO approval

Business Outlook

Pros

Friendly management Clear goals Excellent staff discount Flexible schedule Quick opportunity for promotion

Cons

Slow days can feel very long and empty

Viewing 1183 - 1185 of 1,242 Reviews

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Jobs at New Balance

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Retail Associate - Minijobber (m/w/d) - Köln

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Store Manager (m/w/d) - München

München

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Retail Associate - Minijobber (m/w/d) - München

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Studentische Aushilfe/Minijobber (m/w/d)

New Balance

New Balance reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Sales Assosciate

awesome

After some months working for NB

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Jobs at New Balance