Does New Balance pay their employees well?

According to anonymously submitted Glassdoor reviews, New Balance employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at New Balance. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at New Balance?

71% of New Balance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New Balance 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at New Balance?

Sales Associate (215) , Retail Sales Associate (88) , Team Lead (26) , Store Manager (21) , Manager (19) , Sales Representative (19) , Vendedor (19) , Assistant Manager (17) , Sales Assistant (16) , Sales (14) , Intern (12) , Part Time Sales Associate (12) , Retail Sales Assistant (12) , Software Engineer (11) , Fit Specialist (10)

What are the pros of working at New Balance according to real employee reviews?

"benefits are good and generous" ((in 115 reviews)); "Great people to work with and easy to get along with" ((in 86 reviews)); "Cool brand with good culture" ((in 67 reviews)); "Work life balance is good" ((in 55 reviews)); "good work environment" ((in 27 reviews))

What are the cons of working at New Balance according to real employee reviews?

"Poor management that does not understand the value in their people" ((in 67 reviews)); "Pay is low and hours not guaranteed." ((in 55 reviews)); "If you have a bad manager or team lead it can be a miserable experience" ((in 27 reviews)); "Toxic culture and bad upper management" ((in 21 reviews)); "Senior leadership (not all) is not strong and unable to make the company competitive." ((in 19 reviews))

What are employees saying about New Balance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about New Balance layoffs and their outlook for job security at New Balance in 2026.

What are the top reviewed New Balance locations?

Berlin , Ingolstadt , Düsseldorf , Neumünster , Köln

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New Balance

New Balance reviews

3.9

71% would recommend to a friend

(1,242 total reviews)

Joe Preston

83% approve of CEO

62% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.6

Senior management

3.6

Compensation and benefits

3.4

Career opportunities

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Oct 21, 2013

Great

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Work environment is very friendly, great management

Cons

Aesthetics of products need to pace with bigger companies; they're coming, slowly but surely

3.0

Sep 19, 2013

An ok company to work for

Shipper/receiver ii

Recommend

CEO approval

Business Outlook

Pros

I've seen people move up in a matter of months

Cons

Even as an employee if you are part time you have to interview for an full time position and I'm not talking about management plus as a sneaker company they don't give you many sneakers only 2 a year and if you work everyday they will become destroyed

5.0

Sep 12, 2013

Great place to learn retail... high standards, good teamwork feel

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Awesome free swag - Great people to work with - Positive & teamwork-oriented culture - Management that actually cares... doesn't just pretend to

Cons

- It's in retail... so customers are always going to be demanding and annoying - Customer service standards higher than in most of retail, can be pretty demanding - As with most retail jobs, hours suck (Sundays, evenings particularly at downtown store)

Viewing 1213 - 1215 of 1,242 Reviews

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