Does New Balance pay their employees well?

According to anonymously submitted Glassdoor reviews, New Balance employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at New Balance. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at New Balance?

71% of New Balance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New Balance 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at New Balance?

Sales Associate (215) , Retail Sales Associate (88) , Team Lead (26) , Store Manager (21) , Manager (19) , Sales Representative (19) , Vendedor (19) , Assistant Manager (17) , Sales Assistant (16) , Sales (14) , Intern (12) , Part Time Sales Associate (12) , Retail Sales Assistant (12) , Software Engineer (11) , Fit Specialist (10)

What are the pros of working at New Balance according to real employee reviews?

"benefits are good and generous" ((in 112 reviews)); "Great people to work with and easy to get along with" ((in 92 reviews)); "Work life balance is good" ((in 57 reviews)); "Great management and team to work with" ((in 33 reviews)); "Flexible hours and pay." ((in 30 reviews))

What are the cons of working at New Balance according to real employee reviews?

"Poor management that does not understand the value in their people" ((in 69 reviews)); "Pay is low and hours not guaranteed." ((in 54 reviews)); "If you have a bad manager or team lead it can be a miserable experience" ((in 28 reviews)); "Toxic culture and bad upper management" ((in 20 reviews)); "Senior leadership (not all) is not strong and unable to make the company competitive." ((in 18 reviews))

What are employees saying about New Balance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about New Balance layoffs and their outlook for job security at New Balance in 2026.

What are the top reviewed New Balance locations?

Berlin , Ingolstadt , Düsseldorf , Neumünster , Köln

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New Balance

New Balance reviews

3.9

71% would recommend to a friend

(1,242 total reviews)

Joe Preston

83% approve of CEO

61% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

1K reviews

5.0

Feb 21, 2025

Nice place to work

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, great management, opportunities for more hours picking up shifts, great pay!

Cons

I don’t have any cons to present. I liked working there

4.0

Feb 17, 2025

Enjoyable place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Privately owned, able to move quickly and ideas are encouraged

Cons

Company has grown fast which means at times resource is lean towards tasks

3.0

Feb 15, 2025

Work environment at New Balance

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

- Flexible working hours based on availability - Friendly environment - Easy to learn

Cons

- Stock-unpacking is usually tiring and frustrating, especially if the stockroom has no more space. - Part-time pay is relatively lower than other sports brands.

Viewing 121 - 123 of 1,242 Reviews

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Jobs at New Balance

Retail Associate - Working Student (m/w/d) - Hamburg

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Retail Associate - Minijobber (m/w/d) - Köln

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Visual Merchandising Coordinator (m/w/d) - Köln

Köln

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Store Manager (m/w/d) - München

München

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Retail Associate - Minijobber (m/w/d) - München

München

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