Does New Balance pay their employees well?

According to anonymously submitted Glassdoor reviews, New Balance employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at New Balance. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at New Balance?

71% of New Balance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New Balance 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at New Balance?

Sales Associate (215) , Retail Sales Associate (88) , Team Lead (26) , Store Manager (21) , Manager (19) , Sales Representative (19) , Vendedor (19) , Assistant Manager (17) , Sales Assistant (16) , Sales (14) , Intern (12) , Part Time Sales Associate (12) , Retail Sales Assistant (12) , Software Engineer (11) , Fit Specialist (10)

What are the pros of working at New Balance according to real employee reviews?

"benefits are good and generous" ((in 112 reviews)); "Great people to work with and easy to get along with" ((in 92 reviews)); "Work life balance is good" ((in 57 reviews)); "Great management and team to work with" ((in 33 reviews)); "Flexible hours and pay." ((in 30 reviews))

What are the cons of working at New Balance according to real employee reviews?

"Poor management that does not understand the value in their people" ((in 69 reviews)); "Pay is low and hours not guaranteed." ((in 54 reviews)); "If you have a bad manager or team lead it can be a miserable experience" ((in 28 reviews)); "Toxic culture and bad upper management" ((in 20 reviews)); "Senior leadership (not all) is not strong and unable to make the company competitive." ((in 18 reviews))

What are employees saying about New Balance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about New Balance layoffs and their outlook for job security at New Balance in 2026.

What are the top reviewed New Balance locations?

Berlin , Ingolstadt , Düsseldorf , Neumünster , Köln

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New Balance

New Balance reviews

3.9

71% would recommend to a friend

(1,242 total reviews)

Joe Preston

83% approve of CEO

61% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.6

Compensation and benefits

3.5

Senior management

3.4

Career opportunities

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Jan 8, 2026

One of my favorite jobs!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The work-life balance was great with many flexibility options. The company culture was a favorite - everyone was welcoming and willing to help with any project. Very diverse and inclusive.

Cons

None in my personal experience.

1.0

Oct 30, 2025

Low pay, dangle pay raises indefdinetely

Sales associate

Recommend

CEO approval

Business Outlook

Pros

some coworkers are cool to work with.

Cons

Low pay. They claim to give raises after a 90 day period but that never happens. Super high turnaround for their employees because most people only stay until they realize they aren’t going to give the 90 day raise discussed in interviews. Offer incentive pay but will not pay you. This store is understaffed and overworked. Most days you don’t get any breaks.

5.0

Aug 6, 2025

Does the right thing when nobody is looking.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have never liked any jobs I've had. ever. I thought buying into corporate culture was gimmicky. This place is the real deal. Amazing coworkers, fun and cool people, feels like leadership cares. Fun work. And nothing is for show- it just is that way.

Cons

Ambiguous project ownership creates fuzzy lanes and can get sorta competitive.

Viewing 124 - 126 of 1,242 Reviews

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