Does New Balance pay their employees well?

According to anonymously submitted Glassdoor reviews, New Balance employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at New Balance. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at New Balance?

71% of New Balance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New Balance 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at New Balance?

Sales Associate (215) , Retail Sales Associate (88) , Team Lead (26) , Store Manager (21) , Manager (19) , Sales Representative (19) , Vendedor (19) , Assistant Manager (17) , Sales Assistant (16) , Sales (14) , Intern (12) , Part Time Sales Associate (12) , Retail Sales Assistant (12) , Software Engineer (11) , Fit Specialist (10)

What are the pros of working at New Balance according to real employee reviews?

"the benefits are great and the money." ((in 108 reviews)); "Great people to work with and easy to get along with" ((in 94 reviews)); "Cool brand with good culture" ((in 70 reviews)); "Work life balance is good" ((in 53 reviews)); "Great management and team to work with" ((in 34 reviews))

What are the cons of working at New Balance according to real employee reviews?

"Poor management that does not understand the value in their people" ((in 67 reviews)); "Pay is low and hours not guaranteed." ((in 55 reviews)); "If you have a bad manager or team lead it can be a miserable experience" ((in 29 reviews)); "Toxic culture and bad upper management" ((in 19 reviews)); "Senior leadership (not all) is not strong and unable to make the company competitive." ((in 19 reviews))

What are employees saying about New Balance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about New Balance layoffs and their outlook for job security at New Balance in 2026.

What are the top reviewed New Balance locations?

Berlin , Ingolstadt , Düsseldorf , Neumünster , Köln

New Balance reviews

3.9

71% would recommend to a friend

(1,242 total reviews)

Joe Preston

83% approve of CEO

61% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

1K reviews

2.0

Mar 4, 2024

No career growth

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice culture, everyone can have an opinion.

Cons

Career development? Non-existent. You take job, you stay there forever. No chance to move to other teams, no chance to learn new things. HR? Ancient. Senior HR leader, on call with hundreds of people, laugh at idea of 4-day work week, even though studies in UK show it good.

2.0

Feb 25, 2024

Norway factory is corrupt

Team leader

Recommend

CEO approval

Business Outlook

Pros

Time off and benefits and paid shutdowns

Cons

Management is terrible and corrupt. They act like they’re all about safety, but ignore all safety concerns. Don’t care when people get hurt, stressful work environment overall the company as a whole is great but inside the Norway factory is terrible. Poor morale

1.0

Feb 23, 2024

No Support, minimal training, no feedback

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Team building events in periods

Cons

No Support from team leaders or management. Minimal training with no feedback on progression

Viewing 145 - 147 of 1,242 Reviews

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Jobs at New Balance

Retail Associate - Working Student (m/w/d) - Hamburg

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Retail Associate - Minijobber (m/w/d) - Köln

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Visual Merchandising Coordinator (m/w/d) - Köln

Köln

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Store Manager (m/w/d) - München

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Retail Associate - Minijobber (m/w/d) - München

München

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New Balance

New Balance reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

No career growth

Norway factory is corrupt

No Support, minimal training, no feedback

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Jobs at New Balance