Does New Balance pay their employees well?

According to anonymously submitted Glassdoor reviews, New Balance employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at New Balance. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at New Balance?

71% of New Balance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New Balance 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at New Balance?

Sales Associate (215) , Retail Sales Associate (88) , Team Lead (26) , Store Manager (21) , Manager (19) , Sales Representative (19) , Vendedor (19) , Assistant Manager (17) , Sales Assistant (16) , Sales (14) , Intern (12) , Part Time Sales Associate (12) , Retail Sales Assistant (12) , Software Engineer (11) , Fit Specialist (10)

What are the pros of working at New Balance according to real employee reviews?

"benefits are good and generous" ((in 110 reviews)); "Great people to work with and easy to get along with" ((in 81 reviews)); "Cool brand with good culture" ((in 67 reviews)); "Work life balance is good" ((in 57 reviews)); "Flexible hours and pay." ((in 32 reviews))

What are the cons of working at New Balance according to real employee reviews?

"Poor management that does not understand the value in their people" ((in 64 reviews)); "Pay is low and hours not guaranteed." ((in 52 reviews)); "If you have a bad manager or team lead it can be a miserable experience" ((in 29 reviews)); "Toxic culture and bad upper management" ((in 20 reviews)); "Senior leadership (not all) is not strong and unable to make the company competitive." ((in 19 reviews))

What are employees saying about New Balance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about New Balance layoffs and their outlook for job security at New Balance in 2026.

What are the top reviewed New Balance locations?

Berlin , Ingolstadt , Düsseldorf , Neumünster , Köln

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New Balance

New Balance reviews

3.9

71% would recommend to a friend

(1,243 total reviews)

Joe Preston

83% approve of CEO

61% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,243 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,243 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

1K reviews

4.0

Sep 24, 2021

Overall good company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good, safe company to work for that treats their employees well. Good work life balance.

Cons

Limited growth opportunities, benefits those who are good at office politics. A lot of people feel stagnant in their roles.

3.0

Sep 12, 2021

Not as good as they used to be

Stitcher operator

Recommend

CEO approval

Business Outlook

Pros

Good benefits. Good starting pay

Cons

Management has lost their way over the years. Too many fake people in management. They don’t always follow policies . They don’t appreciate the veterans who’ve been there and built the company up.

3.0

Sep 4, 2021

Nice

Designer

Recommend

CEO approval

Business Outlook

Pros

Small footwear teams. Family feel

Cons

Small teams. Family footwear feel

Viewing 169 - 171 of 1,243 Reviews

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Jobs at New Balance

Retail Associate - Working Student (m/w/d) - Hamburg

Hamburg

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Retail Associate - Minijobber (m/w/d) - Köln

Köln

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Visual Merchandising Coordinator (m/w/d) - Köln

Köln

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Studentische Aushilfe/Minijobber (m/w/d)

Store Manager (m/w/d) - München

München

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