Does New Balance pay their employees well?

According to anonymously submitted Glassdoor reviews, New Balance employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at New Balance. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at New Balance?

71% of New Balance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New Balance 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at New Balance?

Sales Associate (215) , Retail Sales Associate (88) , Team Lead (26) , Store Manager (21) , Manager (19) , Sales Representative (19) , Vendedor (19) , Assistant Manager (17) , Sales Assistant (16) , Sales (14) , Intern (12) , Part Time Sales Associate (12) , Retail Sales Assistant (12) , Software Engineer (11) , Fit Specialist (10)

What are the pros of working at New Balance according to real employee reviews?

"benefits are good and generous" ((in 115 reviews)); "Great people to work with and easy to get along with" ((in 86 reviews)); "Cool brand with good culture" ((in 67 reviews)); "Work life balance is good" ((in 55 reviews)); "good work environment" ((in 27 reviews))

What are the cons of working at New Balance according to real employee reviews?

"Poor management that does not understand the value in their people" ((in 67 reviews)); "Pay is low and hours not guaranteed." ((in 55 reviews)); "If you have a bad manager or team lead it can be a miserable experience" ((in 27 reviews)); "Toxic culture and bad upper management" ((in 21 reviews)); "Senior leadership (not all) is not strong and unable to make the company competitive." ((in 19 reviews))

What are employees saying about New Balance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about New Balance layoffs and their outlook for job security at New Balance in 2026.

What are the top reviewed New Balance locations?

Berlin , Ingolstadt , Düsseldorf , Neumünster , Köln

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New Balance

New Balance reviews

3.9

71% would recommend to a friend

(1,242 total reviews)

Joe Preston

83% approve of CEO

62% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.6

Senior management

3.6

Compensation and benefits

3.4

Career opportunities

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Mar 5, 2015

Very dissapointed

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people on the production floor. Like any other place you can find good people in all departments. They sponsor a lot of activities (most of them during weekends). The company is involved in the community. Good perks.

Cons

There is not a lot of team work. It is very disorganized and you end up doing everybody else's job. Manufacturing/production is particularly stressful because of the lack of management and management unrealistic expectations. It is not easy to move around to other positions.

1.0

Sep 9, 2014

Unprofessional General Management in Marketing/Product Management.

Product developer

Recommend

CEO approval

Business Outlook

Pros

Great work life-balance. Plenty of resources - private company. Good job security. Made in the USA pride! There are a lot of great people who still work here! Lack of investment of innovation and understanding what innovation means. The N logo has hindered design teams ability to grow running category.

Cons

Unbelievably week leadership at General Manager level of product management. The company has recently hired several GM's from outside who have worked to destroy company culture. They have created a new competitive environment that in theory is a good thing but it has created a dysfunctional work environment. Have been privy to some disturbing banter and locker room talk that is childish and wrong and borderline sexist/racist. There is lying and a general lack of respect for others that was never here before. Not the New Balance way of doing things. Some of stronger employee's have begun to leave or will be leaving. Company has been struggling for the past 5 years and getting desperate.

1.0

Feb 18, 2014

Terrible

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People who are not associated with management and benefits.

Cons

Management: terrible, Advancement: none, Work-life Balance: none, Management likes to pick on certain people. They love people who do not work hard.

Viewing 22 - 24 of 1,242 Reviews

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