Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

77% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Manager (6) , Analyst (5) , Finance (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 96 reviews)); "Benefits are great" ((in 56 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 50 reviews)); "Great people and teams all around" ((in 28 reviews)); "Good pay and my co" ((in 27 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Poor management" ((in 27 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Training is 2 weeks then they put you on the floor." ((in 8 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "poor communication to staff (especially those remotely based)." ((in 6 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

OpenTable reviews

4.1

77% would recommend to a friend

(671 total reviews)

Debby Soo

75% approve of CEO

75% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

OpenTable has an employee rating of 4.1 out of 5 stars, based on 671 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

671 reviews

5.0

Nov 14, 2025

Great company to work for

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great employee appreciation and incentives

Cons

None everything was very good

3.0

Nov 3, 2025

Hard Work

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Great hard working team to work with.

Cons

Tough leadership without an understanding of the industry.

OpenTable Response

7mo

Thanks for your feedback — we’re glad you enjoyed working with the team. We appreciate your perspective on leadership and will use it to keep improving.

5.0

Oct 21, 2025

Wonderful turnaround

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

"Can-do" culture that truly cares about making a difference in the restaurant industry. Working with some of the most dedicated, kind teammates from across the globe. Leadership are all super sharp and in the trenches. Very diverse workforce that welcomes all

Cons

Lots of internal moving parts in an industry that can be tiring to service with lots of big personalities.

OpenTable Response

8mo

Thank you for your thoughtful feedback. We’re glad to hear you value our collaborative culture, diverse team, and committed leadership. We appreciate your insights on the fast-paced nature of our industry and remain focused on supporting our teams as we grow together.

Viewing 316 - 318 of 671 Reviews

Top companies for "Compensation and Benefits" near you

Amazon

3.7★Compensation & Benefits

Google

4.5★Compensation & Benefits

Jobs at OpenTable

Account Manager Hotels EMEA

OpenTable

OpenTable reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great company to work for

Hard Work

Wonderful turnaround

Top companies for "Compensation and Benefits" near you

Jobs at OpenTable