Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

77% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Manager (6) , Analyst (5) , Finance (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 88 reviews)); "Benefits are great" ((in 63 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 55 reviews)); "Great people and teams all around" ((in 25 reviews)); "Good pay and my co" ((in 24 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 27 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "poor communication to staff (especially those remotely based)." ((in 6 reviews)); "Very cliquey and favoritism is apparent." ((in 6 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

OpenTable reviews

4.1

77% would recommend to a friend

(671 total reviews)

Debby Soo

75% approve of CEO

75% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (671 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

OpenTable has an employee rating of 4.1 out of 5 stars, based on 671 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

671 reviews

1.0

Apr 26, 2021

No growth

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good relationships, good culture, different schedule opportunities, good office environment, good health insurance

Cons

Poor salary, no pto, poor management, no growth opportunities

5.0

Apr 22, 2021

Great company, better people, and everyone cares about the restaurant industry

Sales manager

Recommend

CEO approval

Business Outlook

Pros

- Competitive Pay - Great work/ life balance - Diversity and Inclusion is baked into the culture - A company that truly cares about the restaurant industry - Benefits packages are great - No one micromanages you if you are hitting your goals or are a self-starter. - Despite the crippling impact of COVID on the restaurant industry and company revenues, a long-term approach was taken and the very vast majority of employees were retained during and through the pandemic.

Cons

- We do such good for the restaurant industry, but we aren't the best at being our own cheerleaders or getting the word out to our restaurant partners. Our good deeds often go under-noticed. - The company often takes the high road when competition talks smack. Sometimes I think we should hit back. (Guess that happens when you're the industry leader) - How is it possible that when I tell people I work at OpenTable 2-3 of every 10 people don't know what it is? We've been the industry leader for 22 years! We should be a household name like uber.

5.0

Apr 14, 2021

Sales Manager

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Dedicated Team members that work together for the best outcomes for the company and our restaurant partners

Cons

Bandwidth for Engineering team is tight for product innovation

Viewing 358 - 360 of 671 Reviews

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Jobs at OpenTable

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OpenTable reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

No growth

Great company, better people, and everyone cares about the restaurant industry

Sales Manager

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Jobs at OpenTable