OpenTable reviews

4.1

77% would recommend to a friend

(671 total reviews)
avatar

Debby Soo

75% approve of CEO

75% positive business outlook

OpenTable has an employee rating of 4.1 out of 5 stars, based on 671 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

671 reviews
3.0
Apr 2, 2021

Unclear Strategy

Recommend
CEO approval
Business Outlook

Pros

Amazing culture and colleagues. Love working with & helping our restaurants thrive.

Cons

Leadership is unclear about direction or strategy. Product teams are out of touch with customer needs and slow to innovate.

5.0
Mar 24, 2021
Recommend
CEO approval
Business Outlook

Pros

So many Pro's dont know where to start. I was extremely lucky to be part of one of the best People & Culture Teams. I had the opportunity to be exposed to various projects which allowed me to grow and build my career

Cons

Not much besides being very NA focussed

1.0
Mar 20, 2021
Recommend
CEO approval
Business Outlook

Pros

- Decent people to work with. - Decent pay for entry-level work.

Cons

- Micromanagement: expect every single thing you do to be monitored and under a microscope. Breaks are ridiculously short for call center work. - You have to work weekends. No life/work balance at all. - Politically infused: if you are not a liberal, be prepared to be ostracized for differing views. BLM and LGBTQ are forced upon you, despite your religious or personal beliefs. Diversity only applies to political agenda and nothing outside of it. - Inappropriate conduct from supervisors; lack of professionalism in the work place. - Limited mobility - Biased, unclear and subjective assessments on employee performance based on "Pillars of Excellence". No room for authenticity or personal creativity, but required to conform. - Poor communication from supervisors - Expect to experience burnout from a steady influx of angry customers.

Viewing 364 - 366 of 671 Reviews

Glassdoor has 723 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.