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      Qualtrics

      Engaged Employer

      Qualtrics reviews

      3.6

      60% would recommend to a friend

      (2,612 total reviews)
      avatar

      Jason Maynard

      34% approve of CEO

      41% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.8

      Work/Life balance

      3.6

      Culture & values

      3.1

      Career opportunities

      2.7

      Senior management

      Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,612 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Dec 25, 2023

      Executives playing “Executives”

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Soft ice cream machine on the 3rd floor

      Cons

      Where to begin? C suites and Sr. managements don’t know what the hell they are doing, including the CEO, Zig and COO, Brian! They have never held these positions in the past and it shows! The company is trending downward because of the poor decisions they have both made. The ENTIRE Q staff are all clueless on how to execute on their job! They continue to hire and promote folks who are inexperienced. I’ve never worked for a company that is so unorganized and has no direction, yet they want you to pledge that “ You’re all in”. It’s like a crazy cult.

      2.0
      Dec 22, 2023

      Management Has Lost the Plot

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good work life balance (virtually never working >40 hours/week) - Very competitive total compensation - At the team and department level, everyone is great

      Cons

      - Management is focused on cutting costs and offshoring every job possible, rather than actually trying to improve the product - Communication from senior leadership is non-existant and completely out of touch with employees - Multiple rounds of layoffs affecting top performers - Most employees are checked out after the recent private equity purchase and subsequent gutting of the company - Just announced changes that would vastly reduce the number of promotions for employees, even if they are performing well

      3.0
      Dec 15, 2023

      Employees are great, leadership is out of touch

      Solutions architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers are great to work with. Direct managers in services are wonderful. Lots of personal development opportunities, ERGs are active regularly. There is a lot of employee-driven engagement.

      Cons

      Leadership has been out of touch since the company went public last year, more so since the private sale this year. They make a big show of listening to employees and then claim they are making data-driven decisions without providing the data. The most recent layoffs were handled poorly from a communication standpoint despite transparency being a core value. In fact, lack of transparent communication is a huge problem. It's very clear that senior leadership no longer cares about the employees as people.

      Viewing 310 - 312 of 2,612 Reviews
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      ReviewsQualtrics reviews

      Glassdoor has 2,868 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.