Qualtrics reviews

3.6

60% would recommend to a friend

(2,615 total reviews)
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Jason Maynard

34% approve of CEO

41% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

3K reviews
3.0
Nov 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Free food, good pay, nice office, and some good benefits. You'll also meet great people.

Cons

- Teams feel like they are working against each other. - Since the Silverlake takeover the stance on promotions has been company need and not employee readiness. Doesn't feel great. - Engineers are overworked. Burnout is common and people just disappear for days to have mental breakdowns. - Engineering teams are shrinking. My team is now half from what it started with. - Company feels like it's in maintenance mode since layoffs but still asking for tons of features. Too little butter on too much toast.

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Qualtrics Response
1y
Thanks for taking the time to leave a review, it’s appreciated. I have to agree, there are some really great people here at Qualtrics - definitely part of what keeps me on this team. I recognize the changes to our promotions process represent a significant shift from our previous approach. As we move into the upcoming PDF process at the start of the year, it will be an opportunity for us to gather employee feedback and learn from the experience. Our goal is to support career progression while maintaining a healthy organizational structure, and it’s essential for potential candidates to recognize that we prioritize this balance. The good news is that - over the last year - we’ve seen career growth continue through internal mobility at the highest rate in company history, alongside promotions.
2.0
Aug 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Marketshare is very high and there is an opportunity to sell to every part of our customer's businesses.

Cons

Product truth is not there, many gaps in leadership decisions, product enablement. Tons of micro-managing from top executives.

1.0
Jul 22, 2024

Crumbling from the inside

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Exposure to cool customers, snacks, lunch 5 days a week, public transport to and from home on work days

Cons

Since acquisition by Silver Lake, Qualtrics is no longer the same on the inside. Management has soured and numbers are falling both in attrition and performance. Team isn't happy or encouraged, hostile management styles. Good managers are abundant, but there are a few bad eggs, and the good ones don't have thriving teams with the cards they're dealt. No more DEI team at Qualtrics.

Viewing 370 - 372 of 2,615 Reviews

Glassdoor has 2,875 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.