Qualtrics reviews

3.6

61% would recommend to a friend

(2,604 total reviews)
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Jason Maynard

38% approve of CEO

42% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

3K reviews
4.0
Feb 26, 2026

Lots in flux

Recommend
CEO approval
Business Outlook

Pros

- Smart and creative colleagues - Name brand clients that present new challenges to solve for, making the role not seem repetitive - Leaders have relatively open minds for differing opinions - Above average Total Comp

Cons

- Lots of Senior Leadership changes in the last 6 to 12 months; causes uncertainty in where we are headed - Big push on AI when some of our core products/offerings are not meeting client expectations - Complicated sales process that even internal folks don’t understand. Products vs Services vs Partners, it’s hard for customers to understand what they are fully getting - Confusing push for objectives and goals to be set for practices without having expectations fully lined

2.0
Feb 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of people have multiple jobs/side hustle.

Cons

Lack of psychological safety and trust at the management level. Career develop conversations are suppose to be focus but remain limited.

3.0
Feb 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Three years ago it was the greatest company in the world. But then senior leadership greed forced them to sellout to Silver Lake - they killed the culture and sacked the expensive talent who were actually adding value to clients. Pay was great, opportunity was great. People were amazing.

Cons

They upped their cost to clients 4-5x for the same deliverables, and refused to service mid-market clients. Silver Lake doesn’t care about anything or anyone expect getting the ROI for their investment. They destroyed the greatest company in the world. Very sad. It I’m still glad I got to be part of it.

Viewing 61 - 63 of 2,604 Reviews

Glassdoor has 2,858 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.