RBC reviews

Cons: -No or lack of break time so not able to have meals at proper time, may lead to health problems -Odd working hours, sometimes up to 3am -Lots of OT -Not much bonding with team as everyone is too busy in their own work

Was hired for customer service role, very less pay increases, and most of the focus on increasing sales. Very micromanaged and expected to take back to back extremely stressful calls for 8 hours with no time in between to take a breather (except for breaks which are shortened if a call duration is long). Expected to meet all the metrics and sales target which increase every quarter. Was expected to upsell credit cards and products to an anxious and worried client who called in to report fraud charges on his account.