Secureworks reviews

3.6

66% would recommend to a friend

(716 total reviews)

Wendy Thomas

56% approve of CEO

41% positive business outlook

Secureworks has an employee rating of 3.6 out of 5 stars, based on 716 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Secureworks employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

716 reviews
1.0
Sep 7, 2014

Entrepreneurial spirit crushed into corporate-cog mold

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly people, decent benefits, so-so compensation.

Cons

There is a huge disconnect between corporate philosophy and individual managers. The company ideals around work/life balance are excellent, but individual managers have different ideas, and they can make life fairly miserable. Many mangers have "risen to their level of incompetence" and, while they were great at what they did, are not cut out for (or haven't ever seen a good example of) people managing. Have seen many cases of new-ish managers feeling like they've gotten in over their heads, then proceed to micro-manage everyone until their direct reports transfer departments or quit the company. Some training in this arena would go a long way. Prior to the acquisition (in 2011), SecureWorks was full of entrepreneurial-minded staff who could bend, adapt, learn, and were eager/able to help one another. Since the acquisition, most people who fit this description have left the company and Dell's hiring practices leave a LOT to be desired. New staff, while being friendly people, are happy/content/only able to do the one small piece of the job they were hired to do. There is little-to-no collaboration and tragically little innovation. In fact, *try* to be innovative and see how quickly it's pointed out that there's no precedent for it because no one's done it before (and no one currently in management can do anything that hasn't already been done). The fear is palpable.

1.0
Jul 29, 2014
Recommend
CEO approval
Business Outlook

Pros

great culture and a lot of good people. The MMS Firewall/NIDS team are a top notch group of engineers. Great guys

Cons

They pitch there products as home grown and industry leading. The product does not even compare to a commercial SIEM. They excel in the SMB market because those companies are usually less technical and do not realize the sub par product they have purchased

3.0
Jun 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Great employees and culture. Part of a big company willing to invest in a clear area of opportunity within the tech industry.

Cons

Operates like a small business. Not enterprise ready. "Average" at best benefits and no commitment to flexible work options.

Viewing 682 - 684 of 716 Reviews

Glassdoor has 736 Secureworks reviews submitted anonymously by Secureworks employees. Read employee reviews and ratings on Glassdoor to decide if Secureworks is right for you.