ServiceNow reviews

4.1

79% would recommend to a friend

(5,730 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,730 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Dec 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Superb company culture, supportive colleagues, great prospects, professionalism while having fun.

Cons

Working long hours sometimes but that's something expected depending on the nature of the role

4.0
Dec 29, 2025

Decent company!

Recommend
CEO approval
Business Outlook

Pros

Good work-life balance. Nothing else.

Cons

Not so great work, tech stack is not so great. Culture is going down Pay is not great but decent compared to other mid tier companies. Lot of pips and silent layoffs,

Viewing 328 - 330 of 5,730 Reviews

Glassdoor has 6,668 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.