ServiceNow reviews

4.1

79% would recommend to a friend

(5,731 total reviews)
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Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,731 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Dec 8, 2025

BEST Company Ever

Recommend
CEO approval
Business Outlook

Pros

Pay, Benefits, Teamwork, Innovation, Independence, Wellness Days+PTO Unlimited

Cons

Time Zone Coverage Scope Creep with billable hours, work with EMs

Viewing 358 - 360 of 5,731 Reviews

Glassdoor has 6,669 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.