ServiceNow reviews

4.1

79% would recommend to a friend

(5,732 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,732 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Dec 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Great health insurance Unlimited paid time off Some great managers and teams

Cons

Compensation isn’t competitive for junior employees Leadership can falsely be supportive CEO has been really supportive of this administration

5.0
Dec 6, 2025

New

Recommend
CEO approval
Business Outlook

Pros

Good place cheap pay, crap leadership

Cons

All above plus poor communication

Viewing 364 - 366 of 5,732 Reviews

Glassdoor has 6,670 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.