ServiceNow reviews

4.0

77% would recommend to a friend

(5,741 total reviews)
avatar

Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,741 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Oct 24, 2025

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Awesome place and flexi working

Cons

Nothing much I can say

5.0
Oct 24, 2025

Great benefits, good culture

Recommend
CEO approval
Business Outlook

Pros

Onboarding is a very thorough process, they really take the time to ensure you know about your role and the company before assigning you to customers.

Cons

Just like any big org, there is a lot of information and many places to find it, so it can get a little confusing, but the everyone has been helpful in sharing information.

3.0
Oct 24, 2025

Manager

Recommend
CEO approval
Business Outlook

Pros

Learning and development, advanced technology

Cons

Work culture, job security, leadership communication on goals

Viewing 457 - 459 of 5,741 Reviews

Glassdoor has 6,679 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.