ServiceNow reviews

4.0

77% would recommend to a friend

(5,747 total reviews)
avatar

Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,747 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Oct 14, 2025

Silent layoffs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing much to consider a pro, this is by far the worst company I’ve worked for.

Cons

I don’t know what’s worse, the infinite layers of incompetent middle management, or the fact that it’s not about “what you know”, but more of “who you know” to get ahead in this company.

4.0
Oct 13, 2025

Good place

Recommend
CEO approval
Business Outlook

Pros

Wlb is good good pay

Cons

Growth is slow and outdated tech

Viewing 487 - 489 of 5,747 Reviews

Glassdoor has 6,687 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.