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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.0

      77% would recommend to a friend

      (5,746 total reviews)
      avatar

      Bill McDermott

      89% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,746 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      6K reviews
      2.0
      Feb 7, 2019

      Great product, terrible management

      Solutions consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product! Great customer loyalty.

      Cons

      Culture is not the same it once was. Presales management is not great, especially in the Commercial segment.

      4.0
      Feb 4, 2019

      A great place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Relatively high comp and good benefits

      Cons

      Work life balance can be poor at times

      1.0
      Feb 4, 2019

      "Live to Work" Culture due to "More Managers less workers"

      Marketing business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company has good branding department. Hence good self advertisement. Fortune 100 etc Product is good. But has run its course.

      Cons

      - Nepotism at its best. Marketing has the worst culture. Survival depends on the whims of the top management layer. - CMO and subsequently down-under directors has very bad management style of bullying , micromanaging, threatening with job termination and firing. - Not a healthy work environment - Bid your RSU goodbye as that is only show ..They will find a way to terminate before it vests Wished I had read the feedbacks from all former employees about Marketing before joining. Would have made a very informed decision.

      Viewing 5170 - 5172 of 5,746 Reviews
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      Glassdoor has 6,686 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.