Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at ServiceNow?

77% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 3.9 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (380) , Senior Software Engineer (206) , Staff Software Engineer (115) , Technical Support Engineer (111) , Account Executive (109) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (79) , Senior Technical Support Engineer (76) , Manager (68) , Senior Manager (65) , Solutions Consultant (61) , Sales (47)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 803 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 442 reviews)); "Great people and a lot of learning" ((in 402 reviews)); "Benefits are good and fair" ((in 401 reviews)); "Good pay and stock performance" ((in 260 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 176 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 130 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 49 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 33 reviews)); "Quiet layoffs: Both contractors and full" ((in 26 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

What are the top reviewed ServiceNow locations?

München , Frankfurt am Main , Berlin , Düsseldorf , Hamburg , Stuttgart

Skip to content Skip to footer

Notifications

ServiceNow

ServiceNow reviews

4.0

77% would recommend to a friend

(5,746 total reviews)

Bill McDermott

89% approve of CEO

72% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,746 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,746 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews

5.0

Feb 26, 2021

Team Work Champion

Regional alliance manager

Recommend

CEO approval

Business Outlook

Pros

Great team work spirit / very professional onboarding / perfect employee experience : a great place to work

Cons

You won't go anywhere else after that

5.0

Feb 25, 2021

I love ServiceNow

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

This is an Amazing Company!

Cons

I do not have any cons.

5.0

Feb 25, 2021

Amazing Culture at the Rockship

Director, customer success

Recommend

CEO approval

Business Outlook

Pros

Amazing culture, training and enablement, willingness to help. Innovation and planning are crazy good. Good work/life balance and social awareness and programs are great.

Cons

So far haven't found any

Viewing 5224 - 5226 of 5,746 Reviews

Jobs at ServiceNow

Enterprise Account Executive, Bundeswehr

Germany

View job

Staff AI Agent Engineer – Moveworks | Customer Deployment

München

View job

New Logo Account Executive - Greek speaking

München

View job

Customer Success Executive

München

View job

Solution Sales Executive - Moveworks

Berlin

View job