Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ServiceNow?

79% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (376) , Senior Software Engineer (206) , Staff Software Engineer (114) , Technical Support Engineer (111) , Account Executive (109) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (79) , Senior Technical Support Engineer (76) , Manager (68) , Senior Manager (65) , Solutions Consultant (60) , Sales (47)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 792 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 449 reviews)); "Learn curriculum is great to understand platform and how it benefits as individual to me and to our customers." ((in 418 reviews)); "Great people and a lot of flexibility" ((in 416 reviews)); "Good pay and stock options" ((in 256 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 178 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 124 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 49 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 32 reviews)); "Continued quiet layoffs over the past year." ((in 27 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

What are the top reviewed ServiceNow locations?

München , Frankfurt am Main , Berlin , Düsseldorf , Hamburg , Stuttgart

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ServiceNow

ServiceNow reviews

4.1

79% would recommend to a friend

(5,730 total reviews)

Bill McDermott

91% approve of CEO

74% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,730 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,730 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews

2.0

Sep 29, 2020

It is not about what you do, it is about who supports you

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Strong company direction and business model, strong P4 leadership, some of the colleagues are great

Cons

High workload, internal politics is stronger than performance culture, some of the management lack leadership skills, lots of uncertainty, benefits could be better, career advancement, diversity and equality, conformity, unfairness

4.0

Sep 28, 2020

Good

Software development manager

Recommend

CEO approval

Business Outlook

Pros

Good salary nice working culture

Cons

Processes can b improved further

5.0

Sep 24, 2020

Great place to work

Manager

Recommend

CEO approval

Business Outlook

Pros

Great culture and great company I love it here

Cons

This is not a con, but we are moving fast, buckle up!

Viewing 5368 - 5370 of 5,730 Reviews

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