Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ServiceNow?

79% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (376) , Senior Software Engineer (206) , Staff Software Engineer (114) , Technical Support Engineer (111) , Account Executive (109) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (79) , Senior Technical Support Engineer (76) , Manager (68) , Senior Manager (65) , Solutions Consultant (60) , Sales (47)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 789 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 437 reviews)); "Great people and a lot of learning" ((in 417 reviews)); "Learn curriculum is great to understand platform and how it benefits as individual to me and to our customers." ((in 395 reviews)); "good pay and established brand" ((in 272 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 178 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 133 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 48 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 33 reviews)); "No diversity in the Amsterdam office." ((in 25 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

What are the top reviewed ServiceNow locations?

München , Frankfurt am Main , Berlin , Düsseldorf , Hamburg , Stuttgart

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ServiceNow

ServiceNow reviews

4.1

79% would recommend to a friend

(5,730 total reviews)

Bill McDermott

91% approve of CEO

74% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.1

Compensation and benefits

4.0

Work/Life balance

3.8

Career opportunities

3.7

Senior management

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,730 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

5.0

Sep 10, 2020

Good experience

Associate engagement manager

Recommend

CEO approval

Business Outlook

Pros

Lots of stock options, fast paced environment

Cons

Like any company, middle management can get political.

4.0

Sep 9, 2020

Good company to work with

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Good pay and RSUs. Good amount of work and intelligent teammates. Greate management, flexible, no micromanagement. Managers knowing project in and out is a good thing. Hackathons and learning opportunities

Cons

All depends on which team you are part of, most of the teams are good but heard some of them are not as good

3.0

Sep 8, 2020

Overall Nice Work Environment

Applications developer

Recommend

CEO approval

Business Outlook

Pros

Work Environment is really good and during this COVID times none of them is laid off. So we can understand how strong the company is

Cons

It will not help to improve your coding skills as it requires only limited skills and every customization is provided by the platform itself

Viewing 5383 - 5385 of 5,730 Reviews

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