ServiceNow reviews

4.1

80% would recommend to a friend

(5,715 total reviews)
avatar

Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,715 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Jul 9, 2019
Recommend
CEO approval
Business Outlook

Pros

> Allows for ownership of deliverables > You are empowered to make decisions > Rewarding for performant

Cons

Minor teething issues with facilities, however good things are coming up

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ServiceNow Response
6y
First, we want to thank you for having been with ServiceNow for five years! We're growing fast and are so glad you're with us!
5.0
Jul 9, 2019

Advisory Solution consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place, good culture, nice office!

Cons

Sales pressure is too high here.

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ServiceNow Response
6y
Thank you for the feedback. We're grateful for employees like you who help our customers be successful.
4.0
Jul 2, 2019

Amazing SaaS Solution

Recommend
CEO approval
Business Outlook

Pros

Great SaaS products, stock performance even better

Cons

Long sales cycles, hard to know how to sell all the verticals

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ServiceNow Response
6y
Great to hear from you, and thanks for working on behalf of our customers. You're right - we have a strong product portfolio. We also are focused on building productive relationships with our customers, which means the sales cycle can sometimes take longer. But it's important to be a strategic partner to our customers and to make sure they realize outcomes with us. Thanks for being here!
Viewing 5491 - 5493 of 5,715 Reviews

Glassdoor has 6,652 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.