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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      81% would recommend to a friend

      (5,711 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      77% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,711 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      2.0
      Dec 4, 2015

      Toxic Environment Run by Ego not leaders

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay. Above industry Average. Flexible Work Environment. Great Product built with customers in mind. Smart People. Fast paced environment with Customer focus. Fanatical customers.

      Cons

      Toxic Leadership: Especially the Senior Executives on the Operations Team. Executives don't understand operations, security or data center operations. One Third of the workforce walked out every quarter. Expressing real opinions = termination. Employees focused on politics and backstabbing to survive leadership dysfunction.

      3.0
      Nov 30, 2015

      Servicenow

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great stock. Believe in executive staff.was great company when it was small and on the beach.

      Cons

      Became too corporate after went public. Too much turnover. Hostile environment. Employees were not valued. Middle management was awful.

      1.0
      Nov 26, 2015

      Abusive environment

      Support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The product is awesome. I can't think of anything else positive, stocks are just ball and chain to keep you there.

      Cons

      Incompetent and abusive management and directors. For them it is the norm to insult the support engineers on a level where HR in normal companies would have ensured to discipline and/or fire the responsible people. Internal growths is fake, the job is already promised once the opening is published.

      Viewing 5530 - 5532 of 5,711 Reviews
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      Glassdoor has 6,647 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.