ServiceNow reviews

4.1

81% would recommend to a friend

(5,704 total reviews)
avatar

Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,704 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
4.0
May 25, 2017
Recommend
CEO approval
Business Outlook

Pros

ServiceNow (SN) PS Leadership is very experienced and generally treats their field staff as professionals. Delivery Managers are allowed to manage the accounts to insure customer satisfaction.

Cons

SN Leadership needs to listen more to the field managers with regards to tools set used and staffing requirements. The use of "pools" for resources based on practices works but the field managers need to have a greater voice in projects assignments.

5.0
Apr 21, 2017

Rewards if you are willing to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast paced and challenging work

Cons

As the company gets bigger the politics gets worse

4.0
Mar 29, 2017
Recommend
CEO approval
Business Outlook

Pros

The company has a terrific reputation in the market and is loves by its customers. The company is in a strong growth phase.

Cons

There are some growing pains as the company expands. Some Some core systems need to be upgraded to meet requirements

Viewing 5614 - 5616 of 5,704 Reviews

Glassdoor has 6,640 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.