ServiceNow Sr. Software Engineer reviews

4.1

71% would recommend to a friend

(239 total reviews)
avatar

Bill McDermott

88% approve of CEO

70% positive business outlook

Sr. Software Engineer employees have rated ServiceNow with 4.1 out of 5 stars, based on 239 company reviews on Glassdoor. This indicates that most Sr. Software Engineer professionals have an excellent working experience there. ServiceNow is rated in line with the average (within 1 standard deviation) by Sr. Software Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

239 reviews
4.0
Mar 14, 2026

Big Tech

Recommend
CEO approval
Business Outlook

Pros

Large org with many teams around the global so you will learn about complex systems.

Cons

The team you end up on will determine your success. Some platform features are becoming bloated and slow.

3.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work on. They follow a process, Policies. Respectful mentality. Many Benefits.

Cons

Prior to the acquisition, I was a versatile developer working across a broad technology stack with a large, active community. However, ServiceNow's closed ecosystem enforces a platform-specific development model, leaving little room to grow beyond its proprietary boundaries. This significantly narrows my marketability in the job market — especially now that the branch has decided to close — given that ServiceNow expertise has limited recognition and demand in my local market.

Viewing 10 - 12 of 239 Reviews

Glassdoor has 6,661 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.