ServiceNow reviews

4.1

80% would recommend to a friend

(5,713 total reviews)
avatar

Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,713 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Feb 24, 2026

Used to be decent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Back before AI, leadership used to be decent.

Cons

Post AI, things are similiar to Amazon performance.

Viewing 193 - 195 of 5,713 Reviews

Glassdoor has 6,650 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.