ServiceNow reviews

4.1

80% would recommend to a friend

(5,715 total reviews)
avatar

Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,715 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Feb 20, 2026

Okayish

Recommend
CEO approval
Business Outlook

Pros

Exposure to different markets and good benefits

Cons

Unstable management as they closed egypt office after being there only 2 years while the expected when enterining a new country is at least 5 to 7 years

4.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture is collaborative and calm.

Cons

Lots of work and sometimes things get confused. Sometimes hard to get clarity on goals.

Viewing 202 - 204 of 5,715 Reviews

Glassdoor has 6,652 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.