ServiceNow reviews

4.1

80% would recommend to a friend

(5,715 total reviews)
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Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,715 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

ServiceNow offers competitive pay, fantastic benefits, unlimited PTO, but that's not why I love it here. The collaborative atmosphere, respectful and innovative culture, and energetic CEO make this the best place to work.

Cons

With unlimited PTO, it's easy to see others working so hard and convince yourself to not need downtime. Company shuts down once a quarter to try to alleviate it.

Viewing 220 - 222 of 5,715 Reviews

Glassdoor has 6,652 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.