ServiceNow reviews

4.1

80% would recommend to a friend

(5,718 total reviews)
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Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,718 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Jan 29, 2026

good company, good people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

people willing to help and support you well organized and run company motivational CEO

Cons

sales success is highly dependent on having a territory that spends money

Viewing 241 - 243 of 5,718 Reviews

Glassdoor has 6,655 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.