ServiceNow reviews

4.1

80% would recommend to a friend

(5,726 total reviews)
avatar

Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,726 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Jan 22, 2026

Good company

Recommend
CEO approval
Business Outlook

Pros

Great work and balance Decent benefits Job secure

Cons

Stiff process No innovation Lack of career growth

4.0
Jan 22, 2026

engineering

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work life balance is good

Cons

work is incredibly slow for engineers

Viewing 268 - 270 of 5,726 Reviews

Glassdoor has 6,664 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.