Sixt reviews

3.6

64% would recommend to a friend

(1,383 total reviews)

Alexander Sixt and Konstantin Sixt

72% approve of CEO

62% positive business outlook

Sixt has an employee rating of 3.6 out of 5 stars, based on 1,383 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sixt employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

1K reviews
1.0
May 30, 2017
Recommend
CEO approval
Business Outlook

Pros

Good starting pay, Fly you out to FL for about 3 days, PTO, commission...

Cons

When the company starts failing and losing employees, they will replace you with the contracted cleaning company. Very horrible management, very unorganized and most of the time clueless. They leave employees to fend for themselves but when something goes wrong they attribute it to lack of leadership? This company is literally a dog chasing its own tail. It can never grow or be apart of the best rental car companies because the Management doesn't really care about the company, they car about the money THEY make.

avatar
Sixt Response
9y
Thank you for reviewing the Customer Service Associate position with Sixt. We are glad that you enjoyed the pay, training and PTO structure that Sixt provides. As far as third part vendors, we often work with them for many of our entry level positions such as drivers, cleaners, and in some cases, customer service associates who return our vehicles. Most of the time this is a cost effective measure for our business and does not reflect that status of the company. Actually, Sixt has prospered significantly in the past two year across the world and in the U.S. market. We attribute this to our great customer service and growth in management as well. We understand that there are still improvements that we can make involving leadership, however, we do focus on maintaining and hiring managers with a passion for people and dedicated to the further expansion of Sixt.
1.0
May 26, 2017
Recommend
CEO approval
Business Outlook

Pros

Is possible to make good bonuses during high season

Cons

Poor customer service, revenue is first incompetent management Management encourage employees to lie and cheat Stressful environment bases on motivation by fear and punishment

avatar
Sixt Response
9y
Thank you for your review. We are glad that you were satisfied with the commission structure as a Rental Sales Agent with us! What really separates Sixt from any rental car company is the positive customer service experience. We strive to make every customer feel as if they are in a 5 star hotel and our Rental Sales Agents and Customer Service Associates are a huge part of that. As an agent you have a lot of leeway to to go the extra mile for our customers. Without our customer loyalty we would not have revenue so this is always at the forefront for us. We are concerned about your comment regarding management. Fraudulent activity is not condoned and we have zero tolerance for it. This is a fireable offense and will not be encouraged by any manager. We will further investigate this concern. Our Area Managers are focused on management development and are dedicated to facilitating a great environment for our employees and and customers alike. Similarly, motivation is provided through coaching techniques and incentive based friendly competition among agents and associates. Although the sales position can be stressful because you are meeting goals, we try to make the process as fun and rewarding as possible! Finally, Sixt is focused on innovation. this is imperative for our business and clearly seen through MyDriver and other services that have pushed us beyond our competitors. We are consistently updating policies to match the times and also support our customers. After 6 years in the United States Sixt has grown significantly and our people also reflect this. Many employees that have proved themselves in entry level positions are now managers, not due to favoritism but because of performance.
4.0
May 15, 2017

Good place to work

Recommend
CEO approval
Business Outlook

Pros

Flexible Scheduling Downtime Experience Co workers Paid training in Fort Lauderdale.

Cons

They will promote people that have worked there for a month over hard working employees that have proved themselves for over a year. Don't work in a downtown branch, airport only or your entire work time with them will amount to nothing. Commission at downtown branches is awful even for top performers.

avatar
Sixt Response
9y
We are happy to hear that you are enjoying your time at Sixt! We strive to provide the best training, flexibility, and work life balance for all of our employees so we are glad you are seeing positive results. We feel that our downtown branches are a great place to start your career with Sixt as apposed to an Airport. The downtown may be slower paced, however, there is more room to learn different aspects of the business which can put you ahead of others in the long run. In fact, all of our Management Trainee's also start at the downtown's for their first rotation because we feel that this is a great representation of the rental car business and all that goes into being a manager. For instance, as a Rental Sales Agent at a downtown you may help your manager with fleet planning, deliveries, and even returns which are most tasks that an RSA at an Airport would not have experience with. We would encourage you to reach out to HR or even your Branch or Regional/Area Manager about promotion opportunities and what you can do to move up quickly. Typically if an employee is going the extra mile, helping with managerial duties on their downtime, taking initiative to problem solve, and prompt while still providing great service, they are a shoe in for a promotion. Sixt is a company dedicated to performance and investing in those that show passion and hunger for the company. Please reach out to Gaddy Fernandez (VP of HR) if she can be of any assistance to your growth at Sixt. You can reach her at 954-874-1793. We wish you much success with your future at Sixt!
Viewing 1195 - 1197 of 1,383 Reviews

Glassdoor has 2,075 Sixt reviews submitted anonymously by Sixt employees. Read employee reviews and ratings on Glassdoor to decide if Sixt is right for you.