Sun Life reviews

3.9

69% would recommend to a friend

(4,273 total reviews)
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Kevin Strain

90% approve of CEO

70% positive business outlook

Sun Life has an employee rating of 3.9 out of 5 stars, based on 4,273 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sun Life employee rating is in line with the average (within 1 standard deviation) for employers within the Versicherungswesen industry (3.6 stars).

Reviews by job title

4K reviews
1.0
Dec 13, 2012

Think twice about "career" as advisor at Sun Life

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Your meetings commence towards the end of the day. Your evenings are ALWAYS busy with meetings. Downtime is in the morning when you should generally get your admin done. You will spend alot of time on the phone sorting out SNAFU's with head office in the morning. If this is your idea of a lifestyle with "flexibility" (that's how they sell this job to housewives) then good! At least in a corporation your day ends... the average rep makes around $24000 per YEAR. Check out payscale.

Cons

It is not a great time to be new in this business, and particularly not with Sun Life. Propeller heads at head office have figured out how to transfer much of their business risk to the new recruit, and most reps don't truly understand the liabilities they are taking on. Recruitment practices SHOULD be monitored at branch offices, true, as another poster said. Here is one of their onerous practices that most new recruits don't get and which could cost them thousands of $'s. HERE IS A REAL LIFE EXAMPLE OF ONE OF SUN'S PRACTICES: when a rep leaves, they leave their clients behind. All the good clients are snapped up by managers and experienced reps. The remainder go in a pool and one of the manager's jobs is to offload these garbage clients to new reps. I say garbage because everyone in my millieu at Sun who took these ended up paying back SUN LIFE the commissions that a previous rep earned ... costing them thousands more than the miniscule monthly cash flow stream they generated. Would you assume a potential debt of $THOUSANDS of dollars to assume a shaky income stream of $4 or $5 per month? They DO NOT MAKE THIS CLEAR TO YOU. They tell you they are gifting you an opportunity to cross sell the client with other products. Most of these clients are pissed off as they've been assigned to TOO many different advisors in a short period of time... and all these advisors want to do is sell them new policies.

4.0
Dec 11, 2012
Recommend
CEO approval
Business Outlook

Pros

Sun Life is a great place to work, with great benefits and lots of opportunities for career growth. The people are wonderful and the atmosphere is like a family setting. Great collaboration among teams and management allowing individuals to excel and grow.

Cons

Laid off 30% of staff this year and lost a lot of talented employees in the process. The company politics can be frustrating and challenging in getting things done.

1.0
Dec 2, 2012
Recommend
CEO approval
Business Outlook

Pros

- Financing of Certifications, Conferences and other educational activities - Free breakfast/lunch during quarterly meetings

Cons

- Terrible work-life balance: 1) my boss wouldn't let me use my personal cell phone to text my family, not even during the 30 seconds that it took to walk from my desk to the bathroom - a time when I clearly couldn't be doing work-related stuff. 2) while I was there, their working-from-home policy got more and more strict. People who used to work from home 2x/week (because they lived far away) were called to work in the office 5x/week. 3) You get 10 days vacation and it only goes up to 12 days after you've worked with them for 2 years. - If you're an immigrant, don't expect them to help you fit in the Canadian work culture. No one ever told me if or what I was doing wrong, how I needed to act, if I should change, etc. - There is no knowledge sharing culture. They have people who are specialists in each area or system, and nothing is written down. Only one person knows the information about one system. If the specialist goes on vacation and you need information about that system, too bad for you. You have to wait for that person to come back (and meanwhile you get 2 weeks behind your schedule).

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