Is TD a good company to work for as a Client Service Associate?

Client Service Associate professionals working at TD have rated their employer with 4.0 out of 5 stars in 52 Glassdoor reviews. This is a higher than average score with the overall rating of TD employees being 3.8 out of 5 stars. Search open Client Service Associate Jobs at TD now and start preparing for your job interview by browsing frequently asked Client Service Associate interview questions at TD .

Does TD pay Client Service Associate employees well?

Client Service Associate professionals rate their compensation and benefits at TD with 3.8 out of 5 stars based on 52 anonymously submitted employee reviews. This is 5.4% better than the company average rating for salary and benefits. Find out more about Client Service Associate salaries at TD.

How happy are Client Service Associate professionals working at TD?

75% of Client Service Associate employees at TD would recommend their employer to a friend. This rating has increased by 37% in the past 12 months. Client Service Associate professionals have also rated TD with a 3.8 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.0 rating for culture and values and 3.8 rating for career opportunities.

What are the top reviewed jobs at TD?

Customer Service Representative (1457) , Customer Experience Associate (742) , Financial Advisor (708) , Bank Teller (627) , Teller (389) , Personal Banker (365) , Personal Banking Associate (PBA) (358) , Personal Banking Associate (349) , Analyst (346) , Financial Services Representative (305) , CEA/Customer Service Representative (301) , Business Analyst (276) , Manager (265) , Customer Service Representative (CSR) (256) , Teller I (168)

What are the pros of working at TD according to real employee reviews?

"I can really say only the benefits were good and there is a gym of no cost." ((in 2015 reviews)); "A great culture and if you do a great job you have room for career growth" ((in 1341 reviews)); "Great for people who want a "small company feel" with the structure and HR/development resources of a large company" ((in 1062 reviews)); "The pay is good but you will definitely do work that 3 or 4 people should've been doing." ((in 1043 reviews)); "Work life balance is good if you are not very ambitious and just want a low" ((in 939 reviews))

What are the cons of working at TD according to real employee reviews?

"Poor management The management admitted that there is a certain discrepancy between what you learnt in the 10 week training and on board." ((in 933 reviews)); "The only thing that I am not satisfied with is that the salary is low." ((in 566 reviews)); "I know several people who were railroaded by bad managers and had to leave the company" ((in 500 reviews)); "long hours and rarely close in bad weather also need to work 7 days a week." ((in 481 reviews)); "I feel like upper management does not care so much about the employees as much as they care about customer's complaints." ((in 120 reviews))

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TD Client Service Associate reviews

4.0

75% would recommend to a friend

(52 total reviews)

Raymond Chun

Not enough data to show CEO approval

57% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.0

Culture & values

3.8

Work/Life balance

3.8

Compensation and benefits

3.8

Career opportunities

3.2

Senior management

Associate Client Service employees have rated TD with 4.0 out of 5 stars, based on 52 company reviews on Glassdoor. This indicates that most Associate Client Service professionals have a good working experience there. TD is rated in line with the average (within 1 standard deviation) by Associate Client Service professionals compared to other employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

52 reviews

3.0

Oct 22, 2023

Amazing culture to learn & develop; don't expect pay to match inflation or growing responsibilities.

Client service associate

Recommend

CEO approval

Business Outlook

Pros

1. Great culture to learn more about wealth 2. Department invests heavily in licensing and every employee gets access to a $1k training & development budget 3. RRSP match and stock options - upon completion of probation 4. Excellent access to the leadership team for mentoring and coaching 5. Relatively smaller teams to get facetime with TMs

Cons

1. Pay is trailing inflation, new-hire salary, or contribution to business 2. Most Associates do not have the opportunity to revise the comp plan once it is locked in during onboarding 3. Bonus exists. But - it is notional. Does not match your value to the advisor's book. 4. Poor vacation management capabilities.

3.0

Jul 31, 2023

You may get incompetent managers

Client service associate

Recommend

CEO approval

Business Outlook

Pros

great benefits flexible working hours

Cons

lack of support with incompetent MCS IA may require you to complete personal tasks that are out of work scope

4.0

Jul 31, 2023

-

Client service associate

Recommend

CEO approval

Business Outlook

Pros

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Cons

below industrial average compensation and bonus.

Viewing 28 - 30 of 52 Reviews

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TD Client Service Associate reviews

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Reviews by job title

Amazing culture to learn & develop; don't expect pay to match inflation or growing responsibilities.

You may get incompetent managers

-

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