TELUS Digital reviews

3.4

59% would recommend to a friend

(5,525 total reviews)

Jason Macdonnell

55% approve of CEO

45% positive business outlook

TELUS Digital has an employee rating of 3.4 out of 5 stars, based on 5,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS Digital employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Jan 7, 2026

Pathetic work Culture

Recommend
CEO approval
Business Outlook

Pros

The only so-called benefit offered is work from home, but in reality, even that has lost its meaning. The workload has grown to an unsustainable level, accompanied by endless documentation and multiple tracking sheets that cannot be reflected in a 9-hour timesheet. What is officially recorded as a 9-hour workday regularly turns into 14–16 hours of actual work. This leaves no space for family, rest, or personal well-being. Work–life balance has effectively disappeared, leading to constant exhaustion and burnout. Instead of supporting employees, the work-from-home model appears to function primarily as a cost-saving mechanism for the organization—reducing expenses such as electricity, water, and office space—while silently transferring the burden onto employees.

Cons

Filling the timesheet has been made more important than health or family. Even during personal emergencies or while on leave, employees are still expected to complete and submit timesheets. This reflects an unhealthy level of micromanagement rather than trust or empathy. Micromanagement is excessive—every break needs to be reported, monitored, and justified. Long internal meetings, unnecessary procedures, constant “pravachans,” and endless document filling consume productive time without adding value. Teams are already overloaded, yet sprint planning has become meaningless and chaotic, as clients continue to add tasks while internal management simultaneously pressures teams to complete everything ahead of schedule. Despite this unrealistic workload, there is no recognition of effort. Promotions, appraisals, hikes, and rewards circulate only within management circles or among those who appease them. Talented and hardworking employees remain buried under deliverables, with no appreciation, no praise, and no career growth. Their contributions are ignored, leading to frustration, burnout, and a deep sense of being undervalued. Self-respect and dignity of employees are not valued. Instead of being treated as responsible professionals, employees are treated like nursery kids—constantly monitored, instructed, and controlled. Frequent layoffs have created a culture of fear and insecurity. Employees hesitate to speak up, push back on unrealistic expectations, or request movement out of unhealthy projects because they fear being targeted or labeled as non-performers. This environment suppresses honesty, innovation, and psychological safety.

2.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive salary, generous incentives, and supportive teammates within the same wave or team.

Cons

Account instability, frequent changes in workload, and limited job security.

3.0
Jan 6, 2026

Working experience

Recommend
CEO approval
Business Outlook

Pros

Offers guidelines that are easy to understand

Cons

Don't give reasons to why your account was terminated

Viewing 256 - 258 of 5,525 Reviews

Glassdoor has 7,731 TELUS Digital reviews submitted anonymously by TELUS Digital employees. Read employee reviews and ratings on Glassdoor to decide if TELUS Digital is right for you.