Is TP a good company to work for as a Customer Service Representative?

Customer Service Representative professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,329 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at TP .

Does TP pay Customer Service Representative employees well?

Customer Service Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 12,329 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1977 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1812 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1808 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1498 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2478 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1524 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

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TP Customer Service Representative reviews

4.1

83% would recommend to a friend

(12,329 total reviews)

Jorge Amar

93% approve of CEO

78% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.1

Culture & values

4.1

Career opportunities

4.0

Work/Life balance

4.0

Senior management

4.0

Compensation and benefits

Customer Service Representative employees have rated TP with 4.1 out of 5 stars, based on 12,329 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

3.0

Jul 2, 2026

Supportive colleagues and management, but training is lacking

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Colleagues, friendly management, flexibility, simple hiring process

Cons

Lack of training, few possibilities of professional growth

5.0

Jul 2, 2026

Good Career Experience

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Customer interactions improve communication skills and problem-solving abilities. Employees receive support from teammates while handling different situations.

Cons

Rotational shifts occasionally affect personal routine.

4.0

Jul 2, 2026

Great coworkers but limited growth opportunities

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

At the time, the company provided accommodation, which was a nice perk. The coworkers were great, and most of the team leads were decent people too

Cons

Limited opportunities for growth. Some projects were really tough, and the policies of both the client we worked for and TP kept changing. You were never quite sure what your bonus would be based on, which made the whole system confusing and unpredictable

Viewing 7 - 9 of 12,329 Reviews

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TP Customer Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Supportive colleagues and management, but training is lacking

Good Career Experience

Great coworkers but limited growth opportunities

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