Is TP a good company to work for as a CS CS CS?

CS CS CS professionals working at TP have rated their employer with 3.4 out of 5 stars in 17 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open CS CS CS Jobs at TP now and start preparing for your job interview by browsing frequently asked CS CS CS interview questions at TP .

Does TP pay CS CS CS employees well?

CS CS CS professionals rate their compensation and benefits at TP with 3.0 out of 5 stars based on 17 anonymously submitted employee reviews. This is 35.6% worse than the company average rating for salary and benefits. Find out more about CS CS CS salaries at TP.

How happy are CS CS CS professionals working at TP?

76% of CS CS CS employees at TP would recommend their employer to a friend. This rating has decreased by 16% in the past 12 months. CS CS CS professionals have also rated TP with a 3.7 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.2 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13852) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (705) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2034 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1782 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1775 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1513 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1273 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3763 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2466 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1526 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 288 reviews))

TP CS CS CS reviews

3.4

76% would recommend to a friend

(17 total reviews)

Jorge Amar

Not enough data to show CEO approval

40% positive business outlook

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CS employees have rated TP with 3.4 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most CS professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by CS professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

17 reviews

5.0

Mar 7, 2023

New Hire Perspective

Cs agent

Recommend

CEO approval

Business Outlook

Pros

Professional, friendly, patient, Focused, Dedicated

Cons

HI Tech!! Passwords upon passwords! Rapid training.

TP Response

3y

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us!

4.0

Apr 26, 2021

Much better than average call-centre

Cs agent

Recommend

CEO approval

Business Outlook

Pros

Work from home and flexible schedule. The KPIs are reasonable and most of the calls are reasonable to solve/assist

Cons

Nothing - it's a call centre

TP Response

5y

Thank you for your feedback! Stay safe.

1.0

Mar 27, 2021

all by my self

Cs agent

Recommend

CEO approval

Business Outlook

Pros

clean organized, stylish, fun atmosphere

Cons

Horrific training, dismal floor support. The training was paid & this was the best part. Over-all, although my trainers had a lot of knowlwedge and experience they did not know how to transmit knowlege. 80% of the taining time was spent doing nothing, literally just sitting there. The end result was poorly trained new employees. The worst part was when we hit the floor: at first there was some floor support, but this quicky disappeared and we where on our own. Totally lost trying to help clients whituout the skills and, or training necessary to do a good job.

Viewing 13 - 15 of 17 Reviews

Jobs at TP

Digital Solution Manager (m/w/d)

Home office

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Influencer Manager (m/w/d) hybrid in Berlin

Social Media Operations Manager (m/w/d)

Solution Architect (m/w/d)

Home office

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Compensation & Benefits Manager (m/w/d) 100% remote

Home office

View job

TP

TP CS CS CS reviews

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New Hire Perspective

Much better than average call-centre

all by my self

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