Is TP a good company to work for as a Director of Operations?

Director of Operations professionals working at TP have rated their employer with 4.8 out of 5 stars in 33 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Director of Operations Jobs at TP now and start preparing for your job interview by browsing frequently asked Director of Operations interview questions at TP .

Does TP pay Director of Operations employees well?

Director of Operations professionals rate their compensation and benefits at TP with 4.1 out of 5 stars based on 33 anonymously submitted employee reviews. This is 4.8% worse than the company average rating for salary and benefits. Find out more about Director of Operations salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13851) , Customer Service Representative (CSR) (5144) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1475) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (705) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1995 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1793 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1771 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1473 reviews)); "Good environment is good." ((in 1263 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3808 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2469 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1505 reviews)); "Bad managment and supervisor." ((in 496 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 368 reviews))

TP Director of Operations reviews

4.8

93% would recommend to a friend

(33 total reviews)

Jorge Amar

Not enough data to show CEO approval

97% positive business outlook

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Operations Director employees have rated TP with 4.8 out of 5 stars, based on 33 company reviews on Glassdoor. This indicates that most Operations Director professionals have an excellent working experience there. TP is rated 29% above average by Operations Director professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

33 reviews

3.0

Mar 10, 2025

Remote workforce presents challenges

Director of operations

Recommend

CEO approval

Business Outlook

Pros

The work is challenging but rewarding. The workforce is positive and hard-working. Leadership works very hard to provide a positive culture.

Cons

Roles and responsibilities are not always clear. The remote nature of the workforce exacerbates that problem, and makes teamwork and communication extremely challenging, An exorbitant amount of energy is spent just communicating and clarifying which would be better applied to value-added work.

TP Response

1y

We're committed to learning from all feedback and are sorry to hear about your experience. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss how we can improve.

5.0

Dec 12, 2024

Great Place to Work

Director of operations

Recommend

CEO approval

Business Outlook

Pros

Development & Growth Opportunities, Benefits

Cons

Travel Time, it is a very fast paced environment that some may find challenging

5.0

Dec 11, 2024

Satisfied

Director of operations

Recommend

CEO approval

Business Outlook

Pros

Great opportunity to grow in a career rather than settle for a simple job

Cons

Not the best retirement options

Viewing 4 - 6 of 33 Reviews

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